8:45 - 9:00 - Greg Gulick Service Excellence Award

9:00 - 9:45 - Keynote (Chris Tidrick)

The Greg Gulick Service Excellence Award is awarded annually to two IT professionals at the University of Illinois Urbana-Champaign. The award honors campus IT professionals who exemplify Greg's values and commitment to collaboration and servant leadership. Learn More

In this presentation we will provide a high-level overview of the various projects that are underway, have recently been completed and are on the horizon for the Strategic Project Management Office's Data program that align with the campus-wide Operational Excellence initiative.This presentation will consist of a panel of presenters that will each speak about their specific data effort. We will be discussing the following projects:

• Data Explorers Program
• Interim Data Governance Board
• Permanent Data Governance Recommendation
• Data Resource Inventory
• Data Mentorship

They will give a brief overview of the project objective, its status, the intended or existing outcomes and its intended or existing benefit. We will also speak about the effort's alignment with the various opportunities identified by the Operational Excellence initiative. There will be time for Q&A on each of the efforts as well as regarding the SPMO Data Program at large.

Immersive Media Content captivates multiple senses, integrating sight, sound, touch, and sometimes smell.

Examples include 360-degree media, Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) applications. Immersive media content is used in wide range of application across various industries.

Effective immersive content engenders a convincing experience, enveloping users within the media and facilitating effective transfer of learning. Employing best practices can maximize immersion through simple steps.

Join us for an engaging and interactive networking experience! In this 'speed-dating' style workshop, participants will have the opportunity to connect with peers, share insights, and build valuable professional relationships in a fun and dynamic atmosphere.

Whether you're looking to expand your professional network, explore potential collaborations, or simply exchange ideas, this session offers a unique platform to meet like-minded individuals within the IT community.

Come prepared to mingle and leave with a host of new connections!

The Cybersecurity Improvement Initiative (CII) is a multi-year effort supported by Provost, Deans, and CIO to enroll 100% of eligible endpoints into endpoint management and Crowdstrike.

Through this effort we will be able to work together to set a baseline secure standard on university owned systems and enhance overall security for campus.

The presenters will give an overview of the initiative, share information from the advisory group, talk about early wins, and cover what to expect in the coming years.

In Summer 2023, the College of LAS announced that all LAS courses must be hosted on the Canvas learning management system by FA24. After two decades of using Moodle, many faculty members expressed concern about the future of their course materials.

To aid Moodle users in this transition, ATLAS developed the Moodle LTI, an external tool that can plug Moodle content into Canvas, just like any other third-party tool in Canvas. ATLAS launched a pilot of the LTI in FA23 with around 10 courses, and had around 50 courses using it for SP24.

New features and improvements are still being developed, as ATLAS receives feedback from instructors. ATLAS staff on both the user support and DevOps side of the project will share milestones and challenges from the past year, and provide a glimpse into what's still to come.

For those of us managing wireless microphones for classroom use, managing wireless spectrum can be daunting, but there are some basic considerations that can make all of our lives easier. I will discuss some of the key stumbling blocks to setting up wireless mics, and the common problems that are encountered in a classroom environment.

Higher-ed institutions rely on third-party software for all sorts of necessary functions, but the vendors developing that software don't often prioritize accessibility. In my role as Senior Cybersecurity Training Specialist, I've worked with the University of Illinois' cybersecurity training vendor, Proofpoint, to help them make their training modules and platform more accessible. In this session, I'll share proven strategies and tips for partnering with a vendor to improve accessibility in third-party software.

This presentation offers a look at a few key features of Qualys, the University Vulnerability Management tool, which should provide IT Pros with practical insights in how to not only effectively manage vulnerabilities on their assets, but also identify those vulnerabilities which impose the largest risk.

We'll highlight common challenges faced in vulnerability management and discuss strategies and solutions for addressing them. Share insights into best practices for effective vulnerability management, including vulnerability assessment techniques, prioritization methods, and remediation strategies.

Technology Services has recently updated multiple classrooms to support Hy-Flex learning, so we will update campus on these rooms. In addition, we will also provide brief updates on the recent projects to establish standards and documentation for microphone RF frequencies on campus, as well as network multicasting as it relates to AV systems. Technology Services has also been utilizing standard core designs and installation standards for general assignment classrooms. We hope to be able to provide some information about recent updates to these classroom cores.

We will be updating everyone on Illinois Computes program. It's a great way for researchers to get access to advanced computing and storage resources, as well as a way to get help:

• Managing data from capture to cleaning to publication
• Analysis facilities where their group can log in and immediately get to work analyzing data at scale
• Managing the lifecycle of training machine learning models, making training reproducible and scalable
• Large language models embedded with their documents and data We will also share examples of research consulting efforts that can help optimize code and apply advanced machine learning techniques

This session will introduce four new CITL certificate programs focused on accessibility and UDL: Accessible Course Design, Accessible Document Design, Accessible Multimedia Design, and Foundations of UDL.

Presenters will discuss major topics covered in each of the tracks and the badging system underpinning them. There will be ample time set aside for Q & A.

The Security Application Implementation project team is working to create one easy-to-use access management system that efficiently facilitates requests, approvals, provisioning, certifications, and governance related to University of Illinois enterprise systems.

In this session we will tell the story of how this project came to be, share goals we aim to accomplish, and present a high-level overview of the current status of the work being done. Join us to learn more about how the team is working to build an application that will combine the current multiple avenues to request access to enterprise systems.

Join the Cloud Enablement team on a journey from operations to innovation as we showcase our role in empowering the University of Illinois community through cloud computing.

Discover how we manage Google Cloud, Microsoft Azure, and Amazon AWS platforms, assist users, and collaborate with others to explore options for modernizing your applications and services in the cloud.

Follow our story as we share our past achievements that laid the foundation for our success, current initiatives that drive our progress, and future goals and opportunities that will shape the landscape of research, education, and innovation at the University of Illinois.

Don't miss this chance to learn how our team can help you leverage the power of cloud computing to revolutionize your projects and take your ideas to new heights!

As an integral part of Operational Excellence, the Service Excellence team created a comprehensive best practices document. This resource applies universally to project management endeavors.

During this session, we will explore essential best practices, address common trouble areas, and equip participants with practical tools for successful project management. Together, let's elevate our project leadership acumen.

Wiki migrations are complex undertakings that impact knowledge sharing, collaboration, and organizational culture. In this session, we will share experiences and insights gained while migrating away from the campus Confluence wiki environment and onto the open-source and self-supported Mediawiki platform. Our goal is to share an alternative solution, challenges faced, and successful outcomes.

Established in July 2022, Gies College's Data Strategy, Analytics, and Reporting (DSAR) unit was charged with serving the College's growing data needs.

Given the opportunity to design its model from the ground up, we implemented a consultant + specialist model, with a centralized data workflow and a defined system of building data products, including Power BI dashboards and predictive analytics.

Come learn how the unit is organized, and how its members approach the College's data needs and take projects from ideation through execution.

This presentation will cover my practicum with the University of Illinois Library Systems to review and identify how IAM was handled in their Digital Repositories.

When creating repositories or other applications, it is important to consider how the application or service will handle the users and administrator's identities and how that relates to securely accessing information.

I will give a high-level review of interviews with Library Developers, Services Owners, and IT Managers, along with my findings about how the repositories are working today. I will also include explanation of a Centralized Identity process using Grouper as the middleware.

In this hands-on workshop we will walk you through deploying a .NET Core application to modern Azure App services (Platform-as-a-Service). Our workshop will include a demo of how to build the necessary infrastructure components in Azure as well as how to deploy a sample .NET Core App "Hello World".

In the last two years we have learned a lot about the different services that the Azure Cloud offers as well as the cost and time that it takes to start leveraging those services.

Throughout our presentation we will walk you through some of the cost management, budget monitoring, and alerting techniques that we have used to manage costs and time within our team. At this workshop, we will also share informal information such as lessons learned from deploying to Azure App Services, including advantages, disadvantages, and campus resources.

Join us for an overview of Human Centered Design and how we can use this ideology and it's processes to bring design thinking into everyday IT activities.

Human Centered Design focuses on empathy and iteration to make user needs and goals understood, visible, and the driving force behind design and implementation. A Human Centered Design approach can be used across all divisions and levels of IT to describe what we do and how it brings value.

This presentation will give an overview of HCD concepts, supply frameworks to apply HCD concepts geared towards IT activities, and give pointers to additional resources, training, and workshops.

Unlock the power of automation and boost your productivity with Power Automate! This beginner-friendly workshop will introduce you to the fundamentals of Power Automate, guiding you through hands-on activities to create your first Power Automate flows.

You'll learn to integrate Power Automate with popular applications and services, automate common tasks like sending emails and maintaining SharePoint lists, explore pre-built templates and connectors, and discover best practices for designing efficient and maintainable flows.

During the workshop, you'll learn what Power Automate can do, and then create your own flow with step-by-step guidance from experienced instructors. By the end, you'll have a solid understanding of Power Automate and the confidence to start automating your tasks, saving time and effort for more important endeavors.

The New DesignPLUS Sidebar is a powerful tool available in Canvas designed to elevate course design and content creation. In the last year, the sidebar has an available upgrade (that you can opt into now!) that provides an improved interface and additional functionality to help you quickly create engaging and professional-looking course content.

Attendees will learn about how to access the New DesignPLUS Sidebar, learn how to upgrade existing content that was built with the Legacy DesignPLUS Sidebar, and see highlights of the new functionality!

Join us for an in-depth exploration of the evolving landscape of artificial intelligence (AI) and its impact on Cybersecurity: Governance, Risk, and Compliance (GRC). Delve into AI trends in cybersecurity and the associated risks posed by emerging AI technologies. Explore governance, including guardrails and decision support mechanisms, and learn how GRC can provide you with invaluable support and guidance in navigating AI-related challenges. Gain insights into AI risk management strategies, including changing approaches to assessing and mitigating AI-related risks and their implications for data confidentiality, integrity, and availability. Explore future trends and regulatory considerations in AI compliance, and discover how GRC is adapting to meet the evolving demands of AI. For more information, contact us at Digitalrisk@illinois.edu.

Present the problem with the accumulation of digital storage at the university, the breakdown of cleanup practices prior to digital storage, and the immediate problems facing storage platforms at the university.

Technology Services has been working on upgrading the current Kaltura media player to version 7, which will provide improved stability, security, and browser compatibility--as well as offer increased customization options, a better media playback experience with faster loading and less buffering, and additional accessibility compliance options.

Technology Services has also been focusing on some development-related efforts to centralize the support of existing features.

Learn how continuous process improvement can be applied in an Agile software development work environment.

Ginger Hundgen, Lead Business Process Improvement Analyst for Tech Services, will share core lessons from her training as a Six Sigma certified Process Improvement Specialist and Andy Gherna, Manager of Software Development for Tech Services will share these concepts in motion.

Every day, our organization navigates a constant stream of new technologies, evolving customer requirements, legacy systems, and established processes. Ginger and Andy will discuss how their teams have seized opportunities to do things better.

The Axonius Platform is the system of record for all digital infrastructure to let IT and security teams understand all assets, their relationships, and business-level context. In this presentation, we will be going over the basics of Axonius and how IT Pros can utilize this tool.

Cybersecurity continues to evolve and change. We have new threats, new regulations, and new risks every day. The team tasked with providing both reactive and proactive cybersecurity support to the university seeks to be more engaged with our community of fellow IT professionals. Cybersecurity is a shared responsibility.

In this session we plan to share a few stats and interesting factoids to generate conversation but really it's about answering questions, having discussions, and hearing feedback about how we can proactively work together to maintain the confidentiality, integrity, and availably of all university assets, data, and services.

Our presentation delves into the significant influence of Artificial Intelligence (AI) within the sphere of higher education. We will highlight AI's pivotal role in revolutionizing educational practices and outcomes, with a keen focus on its capacity to augment administrative tasks.

The conversation will extend to Trustworthy AI, addressing the risks and considerations that come into play. Lastly, we will navigate the human element, discussing the vital change management considerations that universities need to evaluate as they transition from concept to actuality

Information Technology "better" practices -- Retention Guidelines for Higher Education Data and IT artifacts -- When to say When:

• Applying Disposition practices to Data and the artifacts produced by daily business processes and those related to related IT .
• Focusing on retention and disposition guidance for various storage utilities (TEAMS, BOX.COM, departmental drives, SharePoint, OneNote and others).