Partnering with a Vendor to Improve Accessibility

Higher-ed institutions rely on third-party software for all sorts of necessary functions, but the vendors developing that software don’t often prioritize accessibility. In my role as Senior Cybersecurity Training Specialist, I’ve worked with the University of Illinois’ cybersecurity training vendor, Proofpoint, to help them make their training modules and platform more accessible. In this session, I’ll share proven strategies and tips for partnering with a vendor to improve accessibility in third-party software.

Presented by

Cindy McKendall, Technology Services

What you will learn

Recall relationship-building strategies for working with a vendor. Restate tactics on submitting accessibility-related issues. Describe additional strategies to help improve accessibility in a vendor-provided solution.

Track

Accessibility, Communication, Collaboration, and Training

Experience level:

Beginner

Resources

Event Timeslots (1)

Day 1 Room C
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Cindy McKendall, Technology Services