Finding the sweet spot between rigor and rigid is essential as the campus Operational Excellence (Op Ex) initiative continues. Frameworks, disciplines, and processes are being introduced and promoted to benefit our community. Join us for an update on this initiative, hear how frameworks such as ITIL – Information Technology Infrastructure Library, SMO – Service Management […]
Tag: Troy Gagne
Regional Partner Lessons Learned
Tags: Troy GagneThis session will be an open discussion to gather what worked well and what can be improved upon for future ITPF events in regards to our regional partners.
Wireless Data Expansion
Tags: Chuck Hayes, Craig Flowers, Tracy Smith, Troy GagneThrough funding provided by the campus and the colleges, CITES is in the process of upgrading wireless service throughout campus. Come learn about the status of the project as well as the process for evaluating and upgrading a building.