Lead Service Management Analyst, Office of the CIO
Tag: Trish Curry
Enterprise Service Management at Illinois: Progress. Purpose. What’s Next.
Tags: Jennifer Sturner, Jonathan Dixon, Trish CurryDescription: The Enterprise Service Management Office (ESMO) was created to support a more strategic, consistent, and user-focused approach to service delivery on the Illinois campus. In this session, we’ll provide an overview of what ESMO is, what we’ve been working on over the past year, and where we’re headed next. We’ll highlight key initiatives such […]
Webi: the future
Tags: Alison Campbell, Colleen Miller, Jennifer Selk, Trish CurryThis session will introduce participants to the Business Objects XI4.1 multi-phased upgrade project. The current phase of the project transitions users from using Desktop Intelligence (Deski) to Web Intelligence (Webi) as the primary reporting tool at the University of Illinois. Session topics include: the project timeline, the impact of the upgrade on BO users, and […]