Unlocking Campus Knowledge: Building a Smarter IT Community

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Ever feel like the answer you need is out there… but buried in someone’s inbox or locked in a colleague’s head? That’s where Knowledge Management comes in! Join ESMO as we share our journey in building the Knowledge Management practice for campus IT. We’ll talk about how capturing, organizing, and sharing knowledge helps us work […]

Where and When:

November 6, 2025 from 1:00 pm to 1:45 pm

    AV in the Classroom Update From Technology Services

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    Technology Services will provide an update on several areas of interest for the campus audio visual community. Updates will be given on the touchpanel user interface, updated Tech Service Core classroom designs and the campus AV standard. pilot Hy-Flex classrooms being installed and we will touch on a few new issues, like the BSS audio […]

    Classroom AV and Support Open Discussion

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    This session will be an open discussion forum related to AV standards and classroom support. Technology Services seeks feedback on standard AV packages and a model of better supporting ALL campus learning spaces. We NEED your input and feedback. We also want to hear how you are doing things and hear your ideas. We can […]

    AV Classroom Support

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    Our campus has 300 general assignment classrooms and almost 300 departmental spaces with Audio Visual equipment. The old models of design and user support are no longer sustainable and we need a new, more flexible set of standards. Come to this session and hear an AV vision; offer feedback; and see how you can join […]

    Open-Source, Web-Based Project: Universal System Manager for monitoring, control, and reporting

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    USM is a web-based system that was designed in-house to manage Audio-Visual (AV) equipment installed in classrooms and conference facilities across the University campus. This open-source software solution gives CITES staff the ability to consolidate equipment from multiple vendors using a single customizable web-based application.

    Making Collaboration Ubiquitous Through the Redesign of Underutilized Student Spaces

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    The Student Collaboration Spaces project was created to identify 2 to 5 underutilized public spaces across campus and develop each space into comfortable and supportive collaboration spaces with appropriate seating, desktop space, decor, electricity and technology sufficient for study, homework, research or group activities. The presenters will discuss how the university is supporting the development […]