Discover the AITS Configuration Management Database (CMDB)

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This session will present the AITS Configuration Management Database (CMDB). It would showcase the functionality of the CMDB, discuss the collection of data that makes up the CMDB and tabulate the advantages of using it to improve Enterprise Service delivery. The presentation will also discuss a real world example problem where a solution will be […]

Change and Configuration Management at AITS

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Discuss and present the Change and Configuration Management process at AITS and the utilization of the Computer Associates (CA) Service Desk Manager and CA CMDB applications. The Change and Configuration Management process governs changes made to all AITS maintained Enterprise Services that include changes to Software Applications, Servers, Databases, Batch Processes, Storage and Infrastructure. Presentation […]