Poster Session only
Poster Session only
The One ID and Password (OIDPW) phase of the Identity and Access Management (IAM) is now scheduled to go-live on the Urbana campus in October of 2015. Come learn what’s going live, what you need to do to prepare and see a demo of the product.
The IAM project implements a set of business processes and supporting infrastructure for the creation, maintenance and use of digital identities at the University of Illinois. Come learn about the updated schedule and how IAM will impact you and your organization.
The Executive CIO Office is looking at how to best deliver IT resources. As part of this effort, a Customer Relationship Management Team has been tasked to envision what an internal CRM organization would look like. This session is an update on the status of that team.
In this session, the AITS and CITES Client Relationship Management (CRM) teams will provide an overview of how they have engaged with the IT Professionals community since the inception of the groups. They will engage the audience in a discussion on planned services and an evolving vision.
AITS is implementing a Customer Relationship Management philosophy. Get an overview of the AITS vision and direction and see how the IT PRO survey helped draft that vision.