Finding the sweet spot between rigor and rigid is essential as the campus Operational Excellence (Op Ex) initiative continues. Frameworks, disciplines, and processes are being introduced and promoted to benefit our community. Join us for an update on this initiative, hear how frameworks such as ITIL – Information Technology Infrastructure Library, SMO – Service Management […]
Chat with Mairéad Martin, our new CIO, about what’s top of mind.
The University is in the second year of driving outcomes from the campus Operational Excellence (Op Ex) initiative. But, what does Op Ex hope to deliver through IT? What does it really mean to the campus IT community? Are there opportunities to shape and leverage Op Ex that benefits our community as well? Please join […]