Senior eLearning Specialist, Technology Services
Tag: Lindsey Sharp
Making the Best of It: How the Pandemic Improved our Training Program
Tags: Lindsey SharpThe School of Information Sciences Help Desk employs a staff of 10 to 16 students in a given semester. Because our students are all in a 2-year program, half of our staff leave and must be replaced each year so training new staff is something we must do effectively and efficiently. Due to the circumstances […]
How Can I Help You?
Tags: Anya Kanevskaya, Jen Anderson, Julia Hart, Julia Hartman, Lindsey SharpSo much of the technical and e-learning support on this campus is in the hands of our students. Hiring, on-boarding, and providing continual motivation to student workers is a wholly different ballgame exercise in working with full-time staff. Our presenters will share with you how they have successfully created cultures of helpfulness within their student-staffed […]