Senior Technical Service Analyst, Office of the CIO
Senior Technical Service Analyst, Office of the CIO
The Enterprise Service Management Office (ESMO) was created to support a more strategic, consistent, and user-focused approach to service delivery on the Illinois campus. In this session, we’ll provide an overview of what ESMO is, what we’ve been working on over the past year, and where we’re headed next. We’ll highlight key initiatives such as […]
Join us if you have the green thumb of documentation and have either never used the University KnowledgeBase (KB) or are eager to learn how to use the KB. Learn to use the University KnowledgeBase to grow your orchard and expand your use of the KB. In this multi-hour session, we will dig deep into […]