Product Owner, Technology Services
Tag: Joe Blanks
Getting the Most Out of TDX Reporting
Tags: Allison (Al) Payne, Brian Galli, Joe Blanks, Kaizy Geonzon, SessionDescription: Most of us are using basic reports in TeamDynamix (TDX) for tracking tickets and activity, but are we really taking advantage of the versatility and power of the available reporting capabilities? Join a group of reporting enthusiasts to learn how you can get the most out of your TDX reports, both within the […]
TeamDynamix Tricks and Tips
Tags: Allison (Al) Payne, Em Charny, Erica Ohman, Joe BlanksThis workshop is intended for new and existing TDX users and TDX App Admins. We’ll cover a range of skills: general ticket handling, using the Transfer Hub, report building, and basic workflows and automations. Participants will be granted access to a TDX sandbox for the duration of the workshop to follow along and practice their […]
TDX 101 – Getting to Know TeamDynamix
Tags: Allison (Al) Payne, Joe Blanks, Wesley PateWondering what all the fuss is about TeamDynamix? Using TDX but wish you knew more? Curious about how other units use TDX? This is the session for you! Four IT Pros will share the basics of the service, governance structure, and the interface across both unit and shared ticketing applications.