Operational Excellence – Project Management Best Practices

Tags: ,

As an integral part of Operational Excellence, the Service Excellence team created a comprehensive best practices document. This resource applies universally to project management endeavors. During this session, we will explore essential best practices, address common trouble areas, and equip participants with practical tools for successful project management. Together, let’s elevate our project leadership acumen. […]

Panel Discussion – Telephones, Headsets, and Speakerphones for Teams and Zoom

Tags: , , , ,

The multiple features of modern communications platforms (Teams, Zoom) and hybrid work environments make audio device choices a challenge. Moving from Skype for Business to Teams required many devices to be replaced, especially traditional telephone handsets. Our panelists will share the practical and cultural issues that informed their device purchasing decisions and discuss the struggles […]