Tag: Allison (Al) Payne

Interview Like a Pro: Tips from Tech Talent (WIT Discussion)

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You applied for a job and landed an interview! Now it’s time to prepare for that interview and knock it out of the park. Following the Fall ITPF 2024 session introducing the WIT Resume Review Crew and do’s and don’t’s for application materials, and featuring panelists with a broad range of experiences on committees and […]

Where and When:

June 11, 2025 from 3:15 pm to 4:00 pm

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    WIT: Resume Review Crew Panel

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    Description: Panel of Resume Reviewers from Women in Technology (WIT) at Illinois: an introduction to how to get help, what areas/specialties we each have, and a call for more volunteers to review resumes.We will explain how to reach us for resume help, why you might want help, some of the challenges/considerations we had while creating […]

    Where and When:

    November 13, 2024 from 11:00 am to 12:00 am

      Getting the Most Out of TDX Reporting

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      Description:   Most of us are using basic reports in TeamDynamix (TDX) for tracking tickets and activity, but are we really taking advantage of the versatility and power of the available reporting capabilities? Join a group of reporting enthusiasts to learn how you can get the most out of your TDX reports, both within the […]

      Where and When:

      November 13, 2024 from to 1:45 pm

        TeamDynamix Tricks and Tips

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        This workshop is intended for new and existing TDX users and TDX App Admins. We’ll cover a range of skills: general ticket handling, using the Transfer Hub, report building, and basic workflows and automations. Participants will be granted access to a TDX sandbox for the duration of the workshop to follow along and practice their […]

        TDX 101 – Getting to Know TeamDynamix

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        Wondering what all the fuss is about TeamDynamix? Using TDX but wish you knew more? Curious about how other units use TDX? This is the session for you! Four IT Pros will share the basics of the service, governance structure, and the interface across both unit and shared ticketing applications.

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        Irons in the Fire – Update from ITC End User Svcs Subcommittee

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        As an IT community, we have a lot of irons in the fire as we work together to improve IT services campus-wide. The IT Council End User Service Subcommittee will share an update on what they’ve been focusing on this year, with each active working group presenting details of their charges, timelines, and any deliverables. […]

        TeamDynamix Q&A and Panel Discussion

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        Q&A/panel

        Accessibility Tools & Resources for IT Pros

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        We have a lot of accessibility tools and resources on this campus – Aira, Otter.ai, ZoomText, JAWS, captioning services, DRES, the IT Accessibility Liaison program, and more. Every IT Pro is likely to run into a situation where they need one or more of these, whether for themselves or their customers. In this series of […]

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        M*A*S*H – The Mac Admin Survival Handbook

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        We’re all in this together, trying to make the campus Mac user’s experience the best it can be. Let’s share our strategies for accomplishing that!