David Seidl serves as Miami University’s Vice President for Information Technology and CIO where he holds broad responsibility for IT across the institution …

Over the past few years, endpoint management has seen transformative changes, and the Endpoint Services team has been hard at work on new solutions and modernizing device management on campus. In this session, the Endpoint Services team will provide an update on their recent efforts, including updates on existing services, the introduction of two …

This session will walk folks through the different kinds of questions you should have answers to before you sign with a vendor. We will cover topics like: Design, Accessibility, Search Engine Optimization, Content Imports and Exports, Which CMS to use, Security, Backups and Storage. Come with your own questions and we will endeavor to …

Short presentation of current research data storage options provided out of NCSA for Illinois researchers via the Illinois Research Storage services followed by discussions centered around: challenges with research data storage/workflows, data management challenges for researchers, needs/feature requests from research users, etc. The storage team at NCSA wants to engage with IT professionals supporting …

Join us for an engaging two-part workshop designed for individuals with little to no technical background. This workshop will introduce you to the powerful automation capabilities of Microsoft Teams Workflow and Power Automate, helping you streamline your daily tasks and enhance productivity. Workshop Structure: Part 1- Fundamentals: Understand the basics of Microsoft Teams Workflow …

This two-part presentation explores what Identity and Access Management (IAM) is and how it supports the institution by enabling electronic resources to leverage IAM and keep its data secure. In Part 1, we’ll provide an overview of IAM fundamentals and how these services interface with the broader community. From identity provisioning and access …

IPv6 – you’ve been hearing it is coming soon for years now. Some of you have it turned on for your networks, and some of you don’t. Regardless of that you are probably using it every day whether you know it or not. We will talk about current state of IPv6 on campus …

Technology plays a powerful role in allowing users to personalize and take ownership of their learning, fostering dignity and independence. Apple builds products that are accessible to all learners, giving everyone access to technology that unlocks their full potential. For this session, we will be highlighting new accessibility features and revisiting some of …

Join us for an engaging two-part workshop designed for individuals with little to no technical background. This workshop will introduce you to the powerful automation capabilities of Microsoft Teams Workflow and Power Automate, helping you streamline your daily tasks and enhance productivity. Workshop Structure: Part 1- Fundamentals: Understand the basics of Microsoft Teams …

Come hang out with us on Zoom and discuss the conference! …

Strategic Planning has identified the need for IT Governance on campus. But what do we mean when we say governance. In the presentation we aim to provie n high level introduction to governance and management. How can they work together to deliver better services, provide insight, maintain alignment and other benefits. We will also …

This interactive two-hour workshop explores Power Skills, essential abilities and behaviors that facilitate effective collaboration and contribute to professional success. Attendees will gain insights into various aspects of Power Skills, including their definition, examples, importance, and strategies for development and recognition. By the end of the session, participants will have practical tools for recognizing …

Multi-factor Authentication (MFA) is a necessary part of authentication at the university every day. The IAM team at Urbana will review our progress with MFA adoption, recent changes to MFA, and a roadmap looking to the future plans of MFA. We will discuss plans to improve factor security, support for newer technologies as well …

As organizations grow, so do the challenges of maintaining agility, alignment, and fast delivery. The Scaled Agile Framework (SAFe®) offers a structured approach for extending Agile principles beyond individual teams to entire programs, portfolios, and enterprises. This session will provide a practical introduction to SAFe, including its core values, key roles, scaling configurations, and …

In his first year as Director of Illinois Computes, Chuck Thompson has encountered a wide range of descriptions of the initiative —many at least partially accurate, but none capturing the full picture. This session will explore the more than a dozen (and counting) ways to describe Illinois Computes, discuss its continued …

This interactive two-hour workshop explores Power Skills, essential abilities and behaviors that facilitate effective collaboration and contribute to professional success. Attendees will gain insights into various aspects of Power Skills, including their definition, examples, importance, and strategies for development and recognition. By the end of the session, participants will have practical …

With the transformative changes to where and how people work fresh in our minds, learn about what it means to provide and support productivity from anywhere. Topics of discussion include benefits of leveraging modern identity/authentication, considerations for cloud-native device management, and an introduction to modern service delivery. About this event: Presenters: …

This presentation highlights a project where our team needed to automate the integration of an Excel file stored in SharePoint into SQL, refreshing the data daily to provide estimated enrollments. While this task may seem simple at first glance, it required careful planning and infrastructure setup.We began by establishing a secure …

Take a break, stretch, try not to get pulled back into the siren song of the unread email …

You applied for a job and landed an interview! Now it’s time to prepare for that interview and knock it out of the park. Following the Fall ITPF 2024 session introducing the WIT Resume Review Crew and do’s and don’t’s for application materials, and featuring panelists with a broad range of experiences on committees …

We will discuss Technology Services updated Classroom AV Cores and the change in vendor for AV over IP solution. We will also be looking for feedback on areas to provide AV training to campus and vendor campus visits. About this event: Presenters: Matthew Drain, Project Manager, Technology Services Scott Cimarusti, Manager, Enterprise Teaching and …

This session is a technical deep-dive into the details of preparing and deploying IT services in a modern way. Example services include Printing, File Shares, and line of business applications. Considerations to be discussed include authentication, networking, service protocols, and endpoint configuration. About this event: Presenters: Keith Sumlar, Assistant Director – Customer Service, Student …

Spring update on macOS, iOS and AppleTV at Illinois. Mike Kimmel, our campus Apple System Engineer, will be on hand to answer questions. About this event: Presenters: Paul Roberts, Senior Endpoint Services Specialist, Technology Services Mike Kimmel, Systems Engineer, Apple Track: Software/Endpoint Management Experience Needed: All Levels Learning Outcome: The last Apple best practices …

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The Web Implementation Guidelines Group (WIGG) has been working collaboratively as a cross-campus collaboration for years to facilitate and promote consistent website design templates for the Illinois Campus and make it easy for all units on campus to have a strong baseline for branded websites. Hear how this community of practice was …

Hands On with TDX Reporting workshop will explore the TDX report builder v12.0 (with new UI). We will cover frequently used reports and the use of Dashboards to display reports effectively for both managers and technicians. Participants are encouraged to bring reporting use cases to work through together as a group.NOTE: This …

Welcome to “Two Truths and an AI,” an engaging mix of game show and informational presentation. Part 1 The Game Show: We’ll explore if AI has become so advanced that we can’t distinguish it from human communication. The audience will test their skills by identifying whether writing samples are human or AI: …

Privacy isn’t just a legal or compliance issue, it is daily practice that every IT Pro plays a role in upholding. In this session, we’ll discuss what it means to “think like a Privacy Pro” in the context of everyday decision-making. We’ll walk through how we apply core privacy frameworks like the …

cPanel Hosting for Mission Critical Sites is officially open for business. Meet the admin team, learn about the basic implementation details, differences between standard cPanel and the Mission Critical Sites service, appropriate use cases for the service, and how to get started. About this event: Presenters: Julieanne Chapman, Principal Application Services Specialist, …

Hands On with TDX Reporting workshop will explore the TDX report builder v12.0 (with new UI). We will cover frequently used reports and the use of Dashboards to display reports effectively for both managers and technicians. Participants are encouraged to bring reporting use cases to work through together as a group.NOTE: This …

Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.This change management session aims to equip the audience with the knowledge and tools to effectively manage and lead change within their organization, with real world change management examples in Higher Education …

The Access Rights Management (ARM) project team is working to create an easy-to-use access management system that efficiently facilitates requests, approvals, provisioning, certifications, and governance related to University of Illinois enterprise systems. In this session we will provide a short recap of how this project came to be, share goals we aim …

IT Partners at the College of Education has long struggled with how we list our college offerings on our website. We’ve gone through several iterations of using AWS Open Search Service to create a faceted search, with a mix of server-side tools and client-side JavaScript. And now, as of writing, we’re …

In this session, I’ll walk through Introduction to Data Literacy, a course developed to help university staff and faculty build a foundational understanding of data use within a higher ed environment. The course covers key topics such as data ethics, security, regulations, and university-specific processes for accessing and working with data …

Managed Systems & Services (MSS) provides Linux, Windows, and cloud infrastructure management services, and we have some exciting new and improved service offerings to announce! This session will provide an overview of the MSS service offerings, announce some new offerings, and describe some improvements we have been working on. About this …

Discover how the Cybersecurity Operations Center (CSOC) improved efficiency and user experience by automating previously manual processes using TeamDynamix (TDX) ticket workflows, forms, and automation. In this session, we’ll walk through real-world examples where custom forms and workflows were designed to simplify service requests and approvals, reducing turnaround time and human …

Description: Come hang out with us on Zoom and discuss the conference! When and where: Day 2 12 pm – 12:45 pm Zoom Room A …

Learn from the Website Management Center of Expertise (WCoE) at the IT Pro Forum! With a year of hands-on experience and the successful support of four early adopter groups, we’ve gathered crucial insights into streamlining website migrations. We’ll address common pain points when moving between hosts, configuring content management systems, and …

This presentation provides an overview of the AITS Enterprise Reporting Services, highlighting key tools and systems that enhance data accessibility and usability for Illinois users. The Enterprise Data Warehouse (EDW) serves as the main repository of enterprise data, supporting Business Objects/EDDIE reports. SAP’s Business Objects CRM, including Web Intelligence interfaces, offers …

The Enterprise Service Management Office (ESMO) was created to support a more strategic, consistent, and user-focused approach to service delivery on the Illinois campus. In this session, we’ll provide an overview of what ESMO is, what we’ve been working on over the past year, and where we’re headed next. We’ll highlight …

The campus network is attacked thousands of times per day. Join the Cybersecurity Engineering team as they give an overview of how they leverage network security tools and automation to detect and thwart these malicious actors. About this event: Presenters: Steven Aldridge, Senior Cybersecurity Engineer, Technology Services Ryan Northrop, Lead Cybersecurity …

From writers to designers, outside stakeholders, front-end/back-end developers, user experience, accessibility, SEO, and QA experts, these projects pass through a lot of hands before they are complete.. and let’s be real, is a website ever REALLY done? Collaborating across all these different fields of expertise can be challenging, but good project …

This session has been cancelled.   …

One of the major goals of the new IT strategic plan is changing how we work together in the IT community. For the last two years a voluntary consortium of Application Development teams has been building the relationships, standards, and common practices to enable that future. Come learn about our efforts …

Cybersecurity vulnerabilities are proliferating at an unprecedented rate, making it increasingly difficult to determine where to focus remediation efforts—and whether those efforts are truly reducing risk. In this presentation, we will share key vulnerability metrics, trends, and actionable insights from the past year at the University. We will also demonstrate how …

Take a break, stretch, try not to get pulled back into the siren song of the unread email …

It can be frustrating for both users and IT professionals when a user starts seeing 400/431 errors in their browser without a clear indication as to why. By default, Google Analytics 4 / Google Tag Manager will set its web cookies in a suboptimal way for large, decentralized organizations, which has …

Find out what Kubernetes is, why you would or wouldn’t use it, and how the Graduate College is hosting its various workloads and applications in the campus data center with it. Expect high level overviews and specific details of how we’re applying them, as well as brief forays into containerization, DevOps …

An overview and update on the current features/capabilities of Zoom’s AI Companion and Microsoft Teams Copilot/Teams Premium. About this event: Presenters: Michael Cervone, Product Owner, Technology Services Track: Service/Unit Overviews and Updates Experience Needed: All Levels Learning Outcome: Additional Keywords: AI, Generative AI, Zoom, Teams, Videoconferencing When and where: Day 2 …

Join us to go over the successes (and failures) we’ve encountered in leveraging MECM as Unit IT Pros. Topics will include: Leveraging Task Sequences Collection Management Deployment Settings & Behaviors Maintenance Windows End-user Experience About this event: Presenters: Chad Hankins, Desktop Support Lead, Prairie Research Institute Melba Goliday, Instructional Lab Software …

Come hang out with us on Zoom and discuss the conference! …