Description:
The concept of Rapid Response Teams was developed to expedite outcomes for Boldly IT efforts. These teams are designed to tackle complex, cross‑campus challenges in a tight timeline. In this session, four co‑leads of completed Rapid Response projects share candid lessons learned from leading and delivering these efforts. This presentation explores how cross‑campus, cross‑functional teams collaborated: navigating ambiguity, facilitating engagement across roles, managing cognitive load, and delivering tangible results in 90 days or less. Attendees will leave with practical insights and best practices they can apply to future work, even outside a formal Rapid Response model, to deliver more timely results.
About this event:
Presenters:
- Ginger Hundgen, Lead Business Process Improvement Analyst, OCIO
- Josh Henry, Assistant Director, Research Collaborative Services, OCIO
- Jeff Fox, Chief Information Officer, Process Improvement Coordinator, Vet Medicine Administration
- Michael Chan,IT Architecture,Engineering IT Shared Services
Track:
Engage New Ways of Working — Boldly go beyond old workflows and explore new frontiers in collaboration.
Experience Needed:
All Levels
Learning Outcome:
- Recognize when a rapid response approach is appropriate
- Identify techniques to keep cross‑functional teams engaged
- Understand different leadership and facilitation styles that can work
- Apply lessons learned to their own time‑boxed initiatives
Additional Keywords:
Change how we work, enable simplification in administrative processes, rapid response, project management