Description: The Enterprise Service Management Office (ESMO) was created to support a more strategic, consistent, and user-focused approach to service delivery on the Illinois campus. In this session, we’ll provide an overview of what ESMO is, what we’ve been working on over the past year, and where we’re headed next. We’ll highlight key initiatives such […]
Category: C
Bits to Behaviors: Updates from Cybersecurity Training and Awareness
Tags: CIndy McKendall, Isaac Galvan, Sandy Delaney Bone, SessionDescription: Join us for an update on our Cybersecurity Training and Awareness initiatives. Discover the new topics we’re incorporating to keep our training relevant and comprehensive, and hear about upcoming changes to our training platform, designed to enhance user experience and engagement. We’ll also spotlight our collaborative efforts across the university and higher education. Presenters: […]
The Website Management Center of Expertise and The Web Implementations Guidelines Group, who are we and what can we do for you?
Tags: Cordelia Geiken, Laura Hayden, SessionThe Website Management Center of Expertise (WCoE) and The Web Implementation Guidelines Group (WIGG) have been working collaboratively for the last few months to facilitate and promote consistent website design templates for the Illinois Campus. Hear how this collaboration came about, how it has been successful, what lessons you can learn from our experience, what’s […]
Introducing Zoom AI Companion
Tags: Martin Lamping, Michael Cervone, SessionDescription: Zoom has introduced generative AI features which are available within several aspects of the Zoom platform. These include: after-meeting and in-meeting summaries, AI Smart Recordings and content creation tools for Zoom Chat, Zoom Notes and Zoom Whiteboard. The presenters will demonstrate these capabilities and answer your questions about Zoom AI Companion. About this event: […]
Microsoft Teams and the E911 Service
Tags: Don Appleman, James Harrell, Michael Cervone, Robert Stanton, SessionDescription: In this presentation, we will discuss the backend services that have been developed and enabled to allow the E911 service to operate across campus. There will be a high-level focus on the path an E911 call takes to be safely answered, along with a discussion of the underlying virtual hardware and software that have […]
Collaborative Branding: Leveraging StratCom’s Hosted Brand Assets for Illinois Websites
Tags: Matt Sharkey, Session, Sydney Flowers, Todd MetteLearn to effectively use the Hosted Brand Assets to maintain brand consistency and ensure accessibility. We’ll review examples of how we are using the assets across various use cases and provide strategies for implementation in your own projects. Discover how we are working with WIGG and other campus groups to refine and improve our brand […]
Just who do you think you are? Data Personas and Privacy
Tags: Mendi Drayton, Michael Wrobel, Session, Sheena Bishop, Stephen ColletteDescription: How we handle data reveals more about us than we might realize. Are you a data hoarder, an over-sharer, or something in between? This presentation explores common data personas and their impact on privacy and security. We’ll dive into the habits and mindsets that shape our approach to data management, highlighting best practices for […]
Canvas Catalog: Everything You Wanted to Know and More
Tags: Amy Merkley, SessionDescription: Have you ever heard of Canvas Catalog and wondered what it was and how it relates to Canvas@Illinois, Canvas Commons, and Canvas Free for Teacher? Do you have an idea for an awesome professional education program you’d like to offer to the public for a fee? Are you an eLearning staff member who would […]
What’s New with Splunk!
Tags: Jim King, Session, Steven AldridgeThere are a lot of new features that are available to use with the Splunk service, and in this presentation we will go over many of them. From Splunk Observability Cloud, to Splunk SOAR (previously Phantom), Ingest Processor and the Splunk AI Assistant, we will provide the highlights of each of these new offerings and […]
SQUEAK: Streamlining Quality and Efficiency with Advanced Knowledge
Tags: Ginger Hundgen, Session(Note: This session will not be recorded, for participants’ privacy.) Do you ever feel that your improvement suggestions are just the “squeaky wheel” ? You belong in this discussion. Participants will engage with other “progress focused” individuals for a community of practice discussion on process improvement. Sometimes when suggestions are made to improve how things […]