Greg Gulick Service Excellence Award

The Greg Gulick Service Excellence Award is awarded annually to two IT professionals at the University of Illinois Urbana-Champaign. The award honors campus IT professionals who exemplify Greg’s values and commitment to collaboration and servant leadership.  Learn more about the Greg Gulick Service Excellence Award

Where and When:

June 11, 2025 from 8:45 am to 9:00 am

    The Evolution of Multi-Factor Authentication

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    Multi-factor Authentication (MFA) is a necessary part of authentication at the university every day. The IAM team at Urbana will review our progress with MFA adoption, recent changes to MFA, and a roadmap looking to the future plans of MFA. We will discuss plans to improve factor security, support for newer technologies as well as […]

    Where and When:

    June 11, 2025 from 1:00 pm to 1:45 pm

      What Is IAM and Are You Eating My Cheese?

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      This two-part presentation explores what Identity and Access Management (IAM) is and how it supports the institution by enabling electronic resources to leverage IAM and keep its data secure.In Part 1, we’ll provide an overview of IAM fundamentals and how these services interface with the broader community. From identity provisioning and access controls to single […]

      Where and When:

      June 11, 2025 from 11:00 am to 11:45 am

        Apple at Illinois Spring Update

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        Spring update on macOS, iOS and AppleTV at Illinois. Mike Kimmel, our campus Apple System Engineer, will be on hand to answer questions. About this event: Presenters: Paul Roberts, Senior Endpoint Services Specialist, Technology Services Mike Kimmel, Systems Engineer, Apple Track: Software/Endpoint Management Experience Needed: All Levels Learning Outcome: The last Apple best practices for […]

        Where and When:

        June 11, 2025 from 3:15 pm to 4:00 pm

          Apple Accessibility Update

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          Mike Kimmel, Systems Engineer, Apple

          Where and When:

          June 11, 2025 from 11:00 am to 11:45 am

            Scaling Agile Across the Enterprise: An Introduction to SAFe

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            As organizations grow, so do the challenges of maintaining agility, alignment, and fast delivery. The Scaled Agile Framework (SAFe®) offers a structured approach for extending Agile principles beyond individual teams to entire programs, portfolios, and enterprises. This session will provide a practical introduction to SAFe, including its core values, key roles, scaling configurations, and the […]

            Where and When:

            June 11, 2025 from 1:00 pm to 1:45 pm

              GA Classroom AV update

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              We will discuss Technology Services updated Classroom AV Cores and the change in vendor for AV over IP solution. We will also be looking for feedback on areas to provide AV training to campus and vendor campus visits. About this event: Presenters: Matthew Drain, Project Manager, Technology Services Scott Cimarusti, Manager, Enterprise Teaching and Learning […]

              Where and When:

              June 11, 2025 from 3:15 pm to 4:00 pm

                Modern Service Delivery Deep-Dive

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                This session is a technical deep-dive into the details of preparing and deploying IT services in a modern way. Example services include Printing, File Shares, and line of business applications. Considerations to be discussed include authentication, networking, service protocols, and endpoint configuration. About this event: Presenters: Keith Sumlar, Assistant Director – Customer Service, Student Affairs […]

                Where and When:

                June 11, 2025 from 3:15 pm to 4:00 pm

                  Making the Most of Your Power Skills

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                  This interactive two-hour workshop explores Power Skills, essential abilities and behaviors that facilitate effective collaboration and contribute to professional success. Attendees will gain insights into various aspects of Power Skills, including their definition, examples, importance, and strategies for development and recognition. By the end of the session, participants will have practical tools for recognizing and […]

                  Where and When:

                  June 11, 2025 from 1:00 pm to 2:45 pm