The Spring 2025 IT Pro Forum was held on June 11 and 12, 2025.
Sessions
Access Rights Management (ARM): Updates on project progress
The Access Rights Management (ARM) project team is working to create an easy-to-use access management system that efficiently facilitates requests, approvals, provisioning, certifications, and governance …
Beth McCarter, Spring 2025, Tanya Williamson
AI in Zoom and Microsoft Teams
An overview and update on the current features/capabilities of Zoom’s AI Companion and Microsoft Teams Copilot/Teams Premium. About this event: Presenters: Michael Cervone, Product Owner, …
Apple Accessibility Update
Mike Kimmel, Systems Engineer, Apple …
Apple Systems Engineer, Spring 2025
Apple at Illinois Spring Update
Spring update on macOS, iOS and AppleTV at Illinois. Mike Kimmel, our campus Apple System Engineer, will be on hand to answer questions. About this …
Automate your day: Microsoft Teams Workflow and Power Automate
Join us for an engaging two-part workshop designed for individuals with little to no technical background. This workshop will introduce you to the powerful automation …
Ginger Hundgen, Jyotika Sirohi, Sarah Follmer, Spring 2025
Automating Cybersecurity Operations with TeamDynamix
Discover how the Cybersecurity Operations Center (CSOC) improved efficiency and user experience by automating previously manual processes using TeamDynamix (TDX) ticket workflows, forms, and automation …
Spring 2025, Steve Fletcher, Tamara Yelamanchili
Building a Daily Data Pipeline: Automating SharePoint Excel to SQL
This presentation highlights a project where our team needed to automate the integration of an Excel file stored in SharePoint into SQL, refreshing the data …
Dejan Trencevski, Lauren Gray, Sahar Pani, Spring 2025
cPanel Hosting for Mission Critical Sites: Open for Business
cPanel Hosting for Mission Critical Sites is officially open for business. Meet the admin team, learn about the basic implementation details, differences between standard cPanel …
Cole Ragle, Joe Muggli, Julieanne Chapman, Robert Slater, Spring 2025
Ctrl + Alt + Adapt: Rebooting Your Approach to Change
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. This change management session …
Jyotika Sirohi, Spring 2025, Todd J Nelson
Empowering a Unified Digital Presence: How a Campus-wide Collaboration is Elevating Websites at Illinois
The Web Implementation Guidelines Group (WIGG) has been working collaboratively as a cross-campus collaboration for years to facilitate and promote consistent website design templates for …
Empowering U (of Illinois): Unlocking Data Potential with AITS Enterprise Reporting Services
This presentation provides an overview of the AITS Enterprise Reporting Services, highlighting key tools and systems that enhance data accessibility and usability for Illinois users …
Enterprise Service Management at Illinois: Progress. Purpose. What’s Next.
The Enterprise Service Management Office (ESMO) was created to support a more strategic, consistent, and user-focused approach to service delivery on the Illinois campus. In …
Jennifer Sturner, Jonathan Dixon, Spring 2025, Trish Curry
GA Classroom AV update
We will discuss Technology Services updated Classroom AV Cores and the change in vendor for AV over IP solution. We will also be looking for …
Matthew Drain, Scott Cimarusti, Spring 2025
Generative AI in Hiring: Challenges and Opportunities
This session has been cancelled …
Governance and Management – The dynamic duo or arch enemies?
Strategic Planning has identified the need for IT Governance on campus. But what do we mean when we say governance. In the presentation we aim …
Jim Hurst, Jyotika Sirohi, Mary Stevens, Spring 2025
Greg Gulick Service Excellence Award
The Greg Gulick Service Excellence Award is awarded annually to two IT professionals at the University of Illinois Urbana-Champaign. The award honors campus IT professionals …
Hands On with TDX Reporting
Hands On with TDX Reporting workshop will explore the TDX report builder v12.0 (with new UI). We will cover frequently used reports and the use …
Brian Galli, Spring 2025, Wesley Pate
How we use Kubernetes to host varied applications on campus
Find out what Kubernetes is, why you would or wouldn’t use it, and how the Graduate College is hosting its various workloads and applications in …
Interview Like a Pro: Tips from Tech Talent (WIT Discussion)
You applied for a job and landed an interview! Now it’s time to prepare for that interview and knock it out of the park. Following …
Allison (Al) Payne, Ashley Hetrick, Cordelia Geiken, Ginger Hundgen, Jyotika Sirohi, Sheena Bishop, Spring 2025, Tara Sadler
Introduction to Data Literacy: A Practical Course Walkthrough for University Staff
In this session, I’ll walk through Introduction to Data Literacy, a course developed to help university staff and faculty build a foundational understanding of data …
IPv6 – Where We Are and What’s Next
IPv6 – you’ve been hearing it is coming soon for years now. Some of you have it turned on for your networks, and some of …
Calvin Shirley, Debbie Fligor, Spring 2025
Keynote – Hard Questions, Lessons Learned, and Tricks of the Trade
David Seidl …
Making the Most of Your Power Skills
This interactive two-hour workshop explores Power Skills, essential abilities and behaviors that facilitate effective collaboration and contribute to professional success. Attendees will gain insights into …
Cordelia Geiken, Gen Schmitt, Jen Anderson, Kathy Adams, Leslie Sherman, Spring 2025
MECM – What Works for Us
Join us to go over the successes (and failures) we’ve encountered in leveraging MECM as Unit IT Pros. Topics will include: Leveraging Task Sequences Collection …
Chad Hankins, Melba Goliday, Spring 2025
Modern Service Delivery Deep-Dive
This session is a technical deep-dive into the details of preparing and deploying IT services in a modern way. Example services include Printing, File Shares, …
New Managed Infrastructure Service Offerings
Managed Systems & Services (MSS) provides Linux, Windows, and cloud infrastructure management services, and we have some exciting new and improved service offerings to announce! …
Programs and Courses and Credentials, Oh My
IT Partners at the College of Education has long struggled with how we list our college offerings on our website. We’ve gone through several iterations …
Questions to ask before signing with a vendor for website design / development / maintenance / hosting
This session will walk folks through the different kinds of questions you should have answers to before you sign with a vendor. We will cover …
Research Data Storage Options and Discussion
Short presentation of current research data storage options provided out of NCSA for Illinois researchers via the Illinois Research Storage services followed by discussions centered …
Christopher Heller, JD Maloney, Spring 2025
Scaling Agile Across the Enterprise: An Introduction to SAFe
As organizations grow, so do the challenges of maintaining agility, alignment, and fast delivery. The Scaled Agile Framework (SAFe®) offers a structured approach for extending …
Julie Ann Campbell, Spring 2025
Taming a Cookie Monster: Optimizing Google Analytics Cookies at Illinois
It can be frustrating for both users and IT professionals when a user starts seeing 400/431 errors in their browser without a clear indication as …
The Evolution of Multi-Factor Authentication
Multi-factor Authentication (MFA) is a necessary part of authentication at the university every day. The IAM team at Urbana will review our progress with MFA …
Erik Coleman, Jeremy Watson, Spring 2025
The Future of Application Development at Illinois
One of the major goals of the new IT strategic plan is changing how we work together in the IT community. For the last two …
Jim Hurst, Mike Brosco, Nate Baxley, Nate Britton, Spring 2025
Think Like a Privacy Pro: Privacy in Practice
Privacy isn’t just a legal or compliance issue, it is daily practice that every IT Pro plays a role in upholding. In this session, we’ll …
Ece Gumusel, Gowri Balasubramaniam, Mendi Drayton, Sheena Bishop, Spring 2025
Transforming Endpoint Management: What’s New and What’s Next
Over the past few years, endpoint management has seen transformative changes, and the Endpoint Services team has been hard at work on new solutions and …
Collin Van Meter, Drew Coobs, Evan Taylor, Keith Sumlar, Paul Roberts, Spring 2025
Two Truths and an AI
Welcome to “Two Truths and an AI,” an engaging mix of game show and informational presentation. Part 1 The Game Show: We’ll explore if AI …
Ginger Hundgen, Jyotika Sirohi, Spring 2025
Using Airtable and Github to Track Website Projects
From writers to designers, outside stakeholders, front-end/back-end developers, user experience, accessibility, SEO, and QA experts, these projects pass through a lot of hands before they …
Vulnerability Management by the Numbers
Cybersecurity vulnerabilities are proliferating at an unprecedented rate, making it increasingly difficult to determine where to focus remediation efforts—and whether those efforts are truly reducing …
Katie Lackermann, Richard Donovan, Spring 2025
Website Management Center of Expertise Update
Learn from the Website Management Center of Expertise (WCoE) at the IT Pro Forum! With a year of hands-on experience and the successful support of …
Cordelia Geiken, Dena Strong, Huaqi Zhang, Liz Shallenberger, Spring 2025, Sydney Flowers
Welcome to the Modern Workplace
With the transformative changes to where and how people work fresh in our minds, learn about what it means to provide and support productivity from …
What Is IAM and Are You Eating My Cheese?
This two-part presentation explores what Identity and Access Management (IAM) is and how it supports the institution by enabling electronic resources to leverage IAM and …
What is Illinois Computes?
In his first year as Director of Illinois Computes, Chuck Thompson has encountered a wide range of descriptions of the initiative —many at least partially …
Zeeking out the bad guys. An overview of campus network security automation.
The campus network is attacked thousands of times per day. Join the Cybersecurity Engineering team as they give an overview of how they leverage network …
Ryan Northrop, Spring 2025, Steven Aldridge
Closing Ceremonies: AI Art Files
IT Pro Forum AI art about day 1 sessions
IT Pro Forum AI art about day 2 sessions
Spring 2025 Presenters
Alex Hall
IT Specialist, Swanlund IT …
Ashley Hetrick
Data Engineer, Office of the CIO …
Beth McCarter
Assistant Director TAM, AITS System Office …
Brian Galli
IT Specialist, Swanlund IT …
Bryan Jonker
Senior Web Developer, College of Education …
Calvin Shirley
Network Engineer, Technology Services …
Chad Hankins
Desktop Support Lead, Prairie Research Institute …
Christopher Heller
Senior Technical Program Manager, NCSA …
Chuck Thompson
Director of Illinois Computes, NCSA …
Cole Ragle
Senior Application Services Specialist, Technology Services …
Collin Van Meter
Senior Endpoint Services Specialist, Technology Services …
Cordelia Geiken
Program Director, Website Management Center of Expertise, Office of the CIO …
Dan Dalpiaz
Senior Web Application Developer, Library IT …
Debbie Fligor
Assistant Director, Networking, Technology Services …
Dejan Trencevski
IT Solutions Architect, IT Partners @ Gies …
Dena Strong
Lead User Experience Design Specialist, Technology Services …
Drew Coobs
Manager, Endpoint Services, Technology Services …
Ece Gumusel
Privacy Analyst , Ph.D. candidate,University of Illinois, Urbana-Champaign …
Eric Epps
Manager, Managed Systems & Services, Technology Services …
Erik Coleman
Identity and Access Management Architect, Technology Services …
Evan Taylor
Lead Endpoint Management Specialist, Technology Services …
Gen Schmitt
Software Developer, Library IT …
Ginger Hundgen
Lead Business Process Improvement Analyst, Technology Services …
Gowri Balasubramaniam
Privacy Analyst, Ph.D. candidate, University of Illinois, Urbana-Champaign …
Huaqi Zhang
User Experience Design Specialist, Tech Services …
JD Maloney
Lead Storage Engineer, NCSA …
Jeff Domeyer
ASST DIR, IDENTITY&ACCESS MGMT, Technology Services …
Jen Anderson
Assistant Director of IT, School of Information Sciences …
Jennifer Sturner
Assistant Director, Service Management & User Support, Office of the CIO …
Jeremy Watson
Manager of Identity and Access Management, Technology Services …
Jim Hurst
Executive Director of Engineering IT Shared Services, Grainger College of Engineering …
Joe Muggli
Senior Application Services Specialist, Technology Services …
Jonathan Dixon
Senior Technical Service Analyst, Office of the CIO …
Julie Ann Campbell
Desktop Support Lead, Prairie Research Institute …
Julieanne Chapman
Principal Application Services Specialist, Technology Services …
Jyotika Sirohi
Lead Strategic Program Manager, Technology Services …
Kathy Adams
Training Development Manager, Illinois Human Resources …
Katie Lackermann
Lead Cybersecurity Engineer, Technology Services …
Keith Sumlar
Lead Endpoint Management Specialist, Technology Services …
Laura Hayden
Web Services Manager, The Grainger College of Engineering …
Lauren Gray
Data Analyst, IT Partners, Gies College of Business …
Leslie Sherman
Assistant Director of Application Development, College of Education …
Liz Shallenberger
User Experience Design Specialist, Tech Services …
Lucy Chang
IT Specialist, Swanlund IT …
Mary Stevens
Technology Architect, Technology Services …
Matthew Drain
Project Manager, Technology Services …
Melba Goliday
Lead Cybersecurity Engineer, Technology Services …
Mendi Drayton
Senior Data Breach and Incident Analyst, Tech Services …
Michael Cervone
Product Owner, Technology Services …
Mikael Arvola
Software Engineer, Graduate College …
Mike Brosco
Director of Application Development, Office of the Vice Chancellor for Research and Innovation …
Nate Baxley
Associate Director for Computing and Data Services,Prairie Research Institute …
Nate Britton
Senior Software Developer, Student Affairs Technology …
Paul Roberts
Senior Endpoint Specialist, Technology Services …
Richard Donovan
Cybersecurity Engineer, Privacy and Security, Tech Services …
Robert Slater
Lead Application Services Specialist, Technology Services …
Ryan Northrop
Lead Cybersecurity Engineer, Technology Services …
Sahar Pani
Data Reporting Specialist, IT Partners …
Sarah Follmer
Associate Data Analyst, Office of the Chief Information Officer …
Scott Cimarusti
Manager, Enterprise Teaching and Learning Technologies, Tech Services …
Sheena Bishop
Sr. Privacy Analyst, Privacy Team, Office of the Chief Information Officer …
Steve Fletcher
Senior Cybersecurity Engineer & Software Developer, Technology Services …
Steven Aldridge
Senior Cybersecurity Engineer, Technology Services …
Sydney Flowers
Front-end Developer and UX Liaison, Strategic Communications and Marketing …
Tamara Yelamanchili
Senior Cybersecurity Engineer & Software Developer, Technology Services …
Tanya Williamson
SR. Project Coordinator, AITS System Office …
Tara Sadler
UI Foundation Administrator, UI Foundation …
Todd J Nelson
PMO Manager, Technology Services …
Todd R Nelson
Executive Project Coordinator, AITS …
Trish Curry
Lead Service Management Analyst, Office of the CIO …
Wesley Pate
ASST DIR, IDENTITY&ACCESS MGMT, Technology Services …
Spring 2025 Sponsors
Thank you to our 2025 sponsors:
- CDW
- Cohesity
- Gies IT Partners
- Office of the Chief Information Officer
- PIER Group
- American Webs Master
- Facilities & Services
- Disability Resources and Educational Services (DRES)
Spring 2025 IT Pro Forum Committee
Ashley Valentijn – Chair
Technology Services
Matt Macomber – Vice Chair
Administration Information Technology Services
Prijo Andrews
Technology Services
Travis Ashmore
Engineering IT Shared Services
Rob Bennett
Engineering IT Shared Services
Christy Blew
Disability Resources and Educational Services
Miranda Bullok
Department of Industrial and Enterprise Systems Engineering
Monica Campbell
College of Applied Health Sciences
Lindsey Conner
Technology Services
Michael CorvineTechnology Services
Amanda Covher
Technology Services
Turance Cobb
Illinois Human Resources
Krista DeLeeuw
IT Partners @ Gies
Nikkole Duda
Facilities and Services
Steve Fletcher
Technology Services
Debbie FligorTechnology Services
Ann FredricksenDisability Resources and Educational Services
Jess Greenlee
Technology Services
Lorenzo Kindle
Administration Information Technology Services
Mark McCarthy
Administration Information Technology Services
Luke Mesenbring
Administration Information Technology Services
Liam Moran
Applied Technology Learning Arts & Sciences
Joey Morton
Technology Services
Casey Myers
University of Illinois Foundation
Priyanka Pradeep
Technology Services
Trent Sanford
Technology Services
Joe Sebright
Technology Services
Amrita Sehrawat
Technology Services
Lindsey Sharp
Technology Services
Jessica Shortz
IT Partners @ Gies
Dena Strong
Technology Services
Katy Thompson
Office of Strategic Project Management