Day 1: Tuesday, June 6

• 9:00am-9:45am: Keynote Address
  • Keynote: Fireside Chat with Mairéad Martin featuring Laura Patterson
    Mairéad Martin CIO for the University of Illinois Urbana-Champaign; Laura Patterson MOR Leadership Coach and former CIO of University of Michigan
• 10:00am-10:45am: Concurrent Sessions
  • Just Enough, but Not Too Much. Making OpEx Work Here
    Rebecca McNaught, Strategic Project Management Office; Mairéad Martin, Technology Services; Troy Gagne, Technology Services
    Finding the sweet spot between rigor and rigid is essential as the campus Operational Excellence (Op Ex) initiative continues. Frameworks, disciplines, and processes are being introduced and promoted to benefit our community. Join us for an update on this initiative, hear how frameworks such as ITIL – Information Technology Infrastructure Library, SMO – Service Management Office, PMO – Project Management Office are being used in a complementary way, and how we are planning to hit the sweet spot of just enough structure.
    Track: Collaboration and Process Management
    
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    of Just Enough, but Not Too Much. Making OpEx Work Here
  • Data Discovery with the ATLAS Data Services Center
    Joel Swenddal, ATLAS
    The ATLAS Data Services Center application (DSC) provides a single service point for a wide range of data requests and is available to all members of the campus community. IT professionals may interact with campus users who are seeking data, but who need some basic support to make full use of the app’s features. Come learn how to leverage the DSC to find data available from various units across campus. This workshop aims to familiarize attendees with the basic content, navigation, and search features of the app, as well as the process of gaining appropriate data access permissions and more customized support for data requests.
    Track: Data: Management, Storage, or Analysis
    
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    of Data Discovery with the ATLAS Data Services Center
  • The Careful Whispers of a Good LLM
    Liam Moran, CITL
    While ChatGPT has caused upheaval from K-12, Universities, and Professional schools: OpenAI’s large-language-model driven Whisper speech-to-text engine is a remarkable piece of software with tremendous potential to benefit the University. Come see how we’re putting it to work at CITL!
    Track: Security/Accessibility and Other Risk Management
    
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    of The Careful Whispers of a Good LLM
  • Vulnerability Management at the University of Illinois
    Katie Lackermann
    Overview of vulnerability management framework and a quick look at how the security office partners with IT Pros across campus to manage, respond, and remediate vulnerabilities.
    Track: Security/Accessibility and Other Risk Management
    
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    of Vulnerability Management at the University of Illinois
• 11:00am-11:45am: Concurrent Sessions
  • On-Prem HA Kubernetes cluster deployed in 30 minutes
    Gosha Nikiforov, ATLAS
    Here we demonstrate that highly available kubernetes need not only exist in the cloud. This is a demo of deploying on VMWare infrastructure featuring load balanced ingress, automatic certificates via LetsEncrypt and IPAM integration. We will build virtual machines, deploy and configure the cluster and demo several sample applications.
    Track: Software, Development and DevOps
  • Next Generation Data Analytics Architecture
    Rick Getty, AITS; Michael Wonderlich, AITS
    The Next Generation Data Analytics Architecture program will provide better capabilities for data integration, and sharing and collaborating with data. Join us for an update on the implementation of the Data Virtualization, Data Lake, and Data Movement tools and services.
    Track: Data: Management, Storage, or Analysis
    
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    of Next Generation Data Analytics Architecture
  • Building a Safer Campus: Collaborative Cybersecurity Training for Students
    Isaac Galvan, Technology Services; Milind Basole, Center for Innovation in Teaching & Learning
    By many measures, our campus’s security culture is solid among our university’s faculty and staff; however, online scammers and cybercriminals continue to pursue our students relentlessly. Technology Services and CITL have recently partnered to address the need for creating awareness and cybersecurity training directed at students utilizing CITL’s eText@Illinois platform. Slated for launch in Fall 2023, “Cybersafety and You” (working title) will engage students via relatable scenarios and lead Illinois students to make prudent choices by simulating real-life decisions, deferred decisions, and their consequences. Each module will end with actionable items students can quickly implement to secure their devices and better protect themselves, their identity, and their future. “Cybersafety and You” is part of CITL’s new literacies series. eText@Illinois is an accessible, interactive, multimedia-enriched content delivery platform created at and for the University of Illinois.
    Track: Security/Accessibility and Other Risk Management
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    of Building a Safer Campus: Collaborative Cybersecurity Training for Students
  • Apple Spring 2023 Enterprise Updates
    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Come and learn about what has changed with iOS, iPadOS, and macOS. We will cover new end user functionality, management functionality, and planning your testing and upgrade process.
    Track: Anything Goes
• 11:45am-1:00pm: Lunch
• 1:00pm-1:45pm: Concurrent Sessions
  • Virtual Hosting Update
    Joel Franzen, Technology Services – Virtual Hosting
    A Brief Presentation on the state of Tech Services Virtual Hosting services: VM hosting, Storage, and Backups. Current state and Future plans.
    Track: Hardware, Infrastructure, and other Hands-On Tech
    
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    of Virtual Hosting Update
  • The Past, Present, and Future of Research Data Management Support
    Sandi Caldrone, Library
    The Research Data Service team looks back at our activities over the past five years to identify trends and patterns in research data management support needs. What worked in the past? What changed with the pandemic? Where do we go from here? We’ll also talk about how we’re conducting this extended review of our services, and we want to hear from you. What research data support needs do you see on the horizon? How can we better support you and the researchers you work with?
    Track: Collaboration and Process Management
    
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    of The Past, Present, and Future of Research Data Management Support
  • Metta Meditation or LKM: An Exercise in Empathy
    Bobbi Hardy, Engineering IT Shared Services
    Join us for a brief presentation on the benefits of empathy in the workplace and in service/support delivery, a guided Metta mediation exercise, self-reflection, and brief discussion.
    Track: Anything Goes
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    of Metta Meditation or LKM: An Exercise in Empathy
  • Grading Online: Challenges and Strategies
    Dan Hahn, Technology Services
    The Assignments tool in Canvas enables teachers collect and grade homework online, but are teachers making the best use of this tool, and more importantly, their precious time? IT Professionals typically do not understand the tools that teachers must use in order to assign and grade homework online. Similarly, most IT Professionals are not familiar with pedagogical best practices as they have been discussed in the academic literature. This presentation examines best practices and lessons learned from two academic papers and highlights the major points and considerations in our modern environment. These academic papers pertain to grading writing assignments specifically; however, the lessons do apply broadly across disciplines and LMSs. These best practices will help inform the advice you give to faculty on how to use the LMS to save time and be more effective with their on-line grading.
    Track: Anything Goes
    
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    of Grading Online: Challenges and Strategies
• 2:00pm-2:45pm: Concurrent Sessions
  • Top 10 Things IT Needs to Know About Operational Technology (OT)
    Casey O’Brien, Information Trust Institute; David Emmerich, Information Trust Institute
    Operational Technology (OT) refers to systems used to monitor events, processes, and devices, and to make adjustments in industrial operations. As these systems and networks converge with enterprise IT, it’s imperative that IT personnel understand the business, cultural, and technical drivers that make OT different. This talk will focus on some of these differences, as well as examples of OT within the UIUC campus.
    Track: Anything Goes
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    of Top 10 Things IT Needs to Know About Operational Technology (OT)
• 2:00pm-4:00pm: Concurrent Sessions
  • Befriending Generative AI
    Julie Baker, Applied Technologies for Learning in the Arts & Sciences (ATLAS); Rob Bennett, CITL
    ChatGPT and other generative AIs are a hot topic right now. While caution is certainly warranted, Pandora’s box is already open. Let’s build a community of practice around fostering responsible use of generative AI tools in the classroom and beyond. How can we mitigate or disincentivize its use in some cases, leverage it in others, and also make sure its access isn’t limited to an advantaged few?
    Track: Anything Goes
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    of Befriending Generative AI
  • Crack the Code to Cybersecurity: An Engaging Escape Room Experience
    Isaac Galvan, Technology Services; Cindy McKendall, Technology Services; Sandy Bone, Technology Services
    Join the Cybersecurity Training and Awareness Team for an interactive escape room experience. This event is perfect for anyone who wants to review cybersecurity best practices and test their puzzle-solving skills in a fun and challenging environment. You don’t need any prior knowledge or experience – just bring your teamwork skills!
    Track: Security/Accessibility and Other Risk Management
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    of Crack the Code to Cybersecurity: An Engaging Escape Room Experience
  • Data Analysis with Python
    Ashley Hetrick, Technology Services
    This workshop provides the opportunity for participants to gain hands-on experience using Python to understand, clean, and analyze datasets. Along the way, participants will formulate questions to pursue; develop an understanding of fitness for use; and work with data to answer questions textually and visually. In the first half, participants will work with a dataset provided by the instructor; in the second half, participants will find and work with a dataset of their choice. While all are welcome, this workshop is designed to best serve participants who are new to working with commonly-used data analytics tools and methods.
    Track: Data: Management, Storage, or Analysis
• 3:15pm-4:00pm: Concurrent Sessions
  • EDUCAUSE & You: Unlocking Your Membership
    Ashley Valentijn
    Not everyone knows about University of Illinois’s membership with EDUCAUSE, and I’m here to spread the word as UIUC’s EDUCAUSE Ambassador! This session will give an overview of the main resources EDUCAUSE has to offer, upcoming events and conferences that may be of interest, and allow space for general discussion and questions regarding EDUCAUSE and how to get involved.
    Track: Collaboration and Process Management
    
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    of EDUCAUSE & You: Unlocking Your Membership
• 4:15pm-4:45pm: Day 1 Closing