Fall 2023 Conference

Familiar Faces, New Frontiers - IT PRO FORUM FALL 2023

The Fall 2023 IT Professionals Forum was presented on October 31 & November 1, 2023.

Join us for a Halloween Campfire Chat at the two-day 2023 Fall IT Pro Forum event! Our first day is held in a hybrid modality, i.e., in person with simultaneous streaming for remote attendees. The second day will be fully online.

Day 1: Tuesday, October 31

  • 9:00am-9:45am: Keynote Address
    • Virtual Hosting Partnership between Tech Services and Engineering IT
      Frank Penrose, Engineering IT; Casey Coughlen, Engineering IT
      Campus partnerships are not a new thing, but this partnership for Virtual Hosting between Tech Services and Engineering IT has some unique aspects. We will present how this partnership formed and why, detailing the outcomes achieved and plans for the future.
      Track: Cobwebs
      PDF link
    • I Know What You Did (To Your Data) Last Summer
      Sandi Caldrone, Research Data Service; Amina Malik, Research Data Service
      Every October, the Research Data Service team gathers under cover of night to spin a new haunting tale of data gone wrong for our annual Halloween data comic strip. Now, for the first time ever, we present our entire collection of spooky data comics. Experience for yourself these thrilling tales of terrifyingly bad passwords, re-identification madness, and data storage nightmares…if you dare. Then, get an exclusive behind-the-scenes look at how we bring these low-budget horrors to the small screen with the help of common office software and frightfully clever graduate students. Are there data skeletons lurking in your closet? Metadata monsters hiding under your bed? Share your own tales of terror and vote on the theme for next year’s comic before it’s too late.
      Track: Spooky Stories
      PDF link
    • A Look in the IAM Crystal Ball
      Erik Coleman, Technology Services; Jeff Domeyer, Technology Services; Jeremy Watson, Technology Services
      Come get a roadmap preview of what’s in store for the future of identity and access management on campus. We’ll briefly review the current state of identity lifecycles, authentication and access controls, then discuss new technologies and practices that we are planning over the next few years and how you can prepare so you don’t get spooked!
      Track: Candy from Strangers
      PDF link
    • Shaping Your Future With Professional Development through MGRdev and ITLW
      James Quisenberry, Student Affairs Technology; Stephen Kemp, Board of Directors; Candice Solomon-Strutz, Applied Health Sciences; Jim Hurst Executive Director Engineering IT Services
      Professional development opportunities can help you shape your future career. Learn about the management and leadership development programs offered on campus through MGRdev and the IT Leadership Workshop (ITLW). Our panelists will help you understand the goals of these programs and the content offered. They will share the timelines for applying and the key points of the nomination process. Although MGRdev and ITLW are the focus of this presentation, other opportunities for development, such as the IT Leaders Program will be discussed. Attendees are welcome to bring their questions about these two programs, as well as suggestions for other development opportunities.
      Track: Surprise
  • 10:00am-10:45am: Concurrent Sessions
    • Hitchhikers Guide to SSO
      Erica Ohman, Shim Ahmed, Josh Grier, Devin Gengelbach
      What is this single sign-on thing? Should I use Entra ID (formally AzureAD) or Shibboleth as my identity provider? These are just some of the questions the identity team gets regularly. This session will answer these questions and many more. Handout found here
      Track: Trick or Treat
    • AV in the Classroom Update From Technology Services
      Matthew Drain, Technology Services; Tracy Whittaker, Technology Services; Scott Cimarusti, Technology Services;
      Technology Services will provide an update on several areas of interest for the campus audio visual community. Updates will be given on the touchpanel user interface, updated Tech Service Core classroom designs and the campus AV standard. pilot Hy-Flex classrooms being installed and we will touch on a few new issues, like the BSS audio network security alerts some have received and the state of wireless collaboration.
      Track: Surprise
      PDF link
    • Apple Fall 2023 Updates
      Paul Roberts, Technology Services; Kyle Bareis, Apple
      Important note: This session will not be recorded and will not be available for viewing later. With the fall releases from Apple, come and learn about what has changed with iOS, iPadOS, and macOS. We will cover new end user functionality, management functionality, and planning your testing and upgrade process.
      Track: Cobwebs
    • AInspector for Firefox Version 3.0
      Jon Gunderson, DRES
      This session will highlight the changes in the OpenA11y evaluation library 2.0 used in AInspector for Firefox 3.0 extension to implement the new features of the W3C Accessible Rich Internet Application (ARIA) 1.2 and the W3C ARIA in HTML specifications for evaluating web accessibility. The OpenA11y library has been rewritten to support WCAG 2.1 and WCAG 2.2 requirements and fix bugs related to accessible name calculation. Come learn about updates and new rules in the evaluation library and some new features in AInspector for Firefox.
      Track: Fun for Everyone
  • 11:00am-11:45am: Concurrent Sessions
    • What Students Want
      James Quisenberry, Student Affairs Technology; Dan Steward, Sociology
      Our continuing panel returns with four undergraduate students sharing from their experience on the Urbana Campus. Come hear how technology on campus works for them and the challenges they face. This year’s forum will include discussions about the return to campus and balancing in-person academic experience with hybrid and remote.
      Track: Surprise
    • Automating Incident Response with Splunk and SOAR
      Bob Heren, Technology Services; Spencer Sharp, Technology Services; Ryan Thomas, Office of the Chief Information Officer;
      The Technology Services security team will provide visibility into some things we are watching for in Splunk, and demonstrate some ways we are leveraging Splunk SOAR automation to seamlessly respond to and resolve minor incidents. There will also be information on how other groups on campus may be able to use SOAR for similar use cases.
      Track: Candy from Strangers
      PDF link
    • Empower Every BI Professional to Do More With Source Control
      Mehdi Lahjouji, Engineering IT Shared Services
      Power BI Desktop introduces a new way to author, collaborate, and save your projects. You can now save your work as a Power BI Project (PBIP). As a project, report and dataset artifact definitions are saved as individual plain text files in a simple, intuitive folder structure. This new format can be stored in a source control system, like Git. With Git, developers can track version history, compare revisions (diff), and revert to previous versions. Source control can also unblock collaboration when using Power BI Desktop by using familiar collaboration mechanisms for resolving conflicts (merge) and reviewing changes (pull requests).
      Track: Trick or Treat
      PDF link
    • Taming the Beast: Xr (AR/Vr/Mr) In Education Using Emerging Technologies
      Sebastian Kelle, Computer Science; Dejan Trencevski, IT Partners @ Gies; James Planey, Molecule Maker Lab;
      We will show examples of XR use in education and what are some of the first steps in developing XR content for some of the most cutting edge environments: Apple Vision Pro, MSFT HoloLens, Unity.
      Track: Cobwebs
  • 11:45am-1:00pm: Lunch
  • 1:00pm-1:45pm: Concurrent Sessions
    • Spellbinding UDL Strategies for Inclusive Canvas Course Design (1/3)
      Maude Yacapsin, CITL
      This series of hands-on workshops conducted by CITL’s new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with UDL principles of Engagement, Representation, and Action and Expression. Attendees will also gain firsthand experience using the Canvas Rich Content Editor and other useful tools and resources for authoring more inclusive learning materials in Canvas.
      Track: Fun for Everyone
    • Not Just a Bunch of Hocus Pocus: Building a New Security Application
      Tanya Williamson, System Office AITS
      The full moon is when mysterious things happen and wishes come true! However, it is no mystery that making the University Unit Security Contacts (USC’s) wishes come true by building a new enterprise security application takes more than a little “Double double toil and trouble!” Nevertheless, the Security Application Implementation project team is working a little magic of their own to create one easy-to-use access management system that efficiently facilitates requests, approvals, provisioning, certifications, and governance related to University of Illinois enterprise systems. In this session we will tell the mystical story of how this project came to be, share the spine-chilling goals we aim to accomplish, and the current status of the blood-curdling work being done. Join us to learn how we are taking the terror out of this ghastly tale.
      Track: Candy from Strangers
      PDF link
    • Panel Discussion – Telephones, Headsets, and Speakerphones for Teams and Zoom
      Michael Cervone, Jeffrey Fox, Scott Larson, Mark Joseph, Lilly Haas-Feuerhelm
      The multiple features of modern communications platforms (Teams, Zoom) and hybrid work environments make audio device choices a challenge. Moving from Skype for Business to Teams required many devices to be replaced, especially traditional telephone handsets. Our panelists will share the practical and cultural issues that informed their device purchasing decisions and discuss the struggles they’ve had in implementing the devices they have purchased.
      Track: Cobwebs
  • 1:00pm-2:45pm: Concurrent Sessions
    • Flying Over Snakes, On A Plane: A Python Aerial Tour for Beginners
      Rob Bennett, CITL
      Been interested in scripting and programming, but unsure where to start? Heard over and over about how great Python is, but haven’t found the courage to check it out? Face your ophidiophobia head on, and board our flight! We’ll talk about the basics of Python 3.x, check out a handful of cool use cases for IT professionals, and write a little bit of code. By the time we’re finished, you should have a good starting point for continuing your journey into Python.
      Track: Trick or Treat
      PDF link
  • 2:00pm-2:45pm: Concurrent Sessions
    • It’s not a Workout; But it’s an Exercise!
      David Emmerich, Information Trust Institute; Matt Luallen, Information Trust Institute
      Over the past several years, members of the Information Trust Institute research has led and supported a variety of training exercises related to cyber-physical systems and associated learning exercises. Join them as they discuss some of the things it takes to plan and implement training exercises related to cybersecurity and incident response.
      Track: Candy from Strangers
      PDF link
    • Azure Cloud – Transition from IIS Servers to Azure App Services
      Dejan Trencevski, IT Partners @ Gies; Aaron O’Banion, IT Partners @ Gies; Bryan Jonker, IT Partners @ Education
      We will share our journey of how we transitioned .NET Core applications from traditional IIS servers (Infrastructure-as-a-Service) to modern Azure App services (Platform-as-a-Service). Our presentation will include the reasons “why” different stakeholders at IT Partners such as managers, software engineers, and system engineers decided to move in the direction of the Azure Cloud. In the last two years we have learned a lot about the different services that the Azure Cloud offers as well as the cost and time that it takes to start leveraging those services. Throughout our presentation we will explain some of the techniques that we have used to manage costs and time within our team. Lessons learned from this transition, including advantages, disadvantages, and campus resources will be discussed at the presentation. View the presentation here (opens in new tab).
      Track: Cobwebs
    • Spellbinding UDL Strategies for Inclusive Canvas Course Design (2/3)
      Lori Lane, CITL
      This series of hands-on workshops conducted by CITL’s new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with the UDL principles of Engagement, Representation, and Action and Expression. More information can be found here: For people with a University of Illinois NetID: https://go.illinois.edu/enroll2023. For people without a University of Illinois NetID: https://go.illinois.edu/commons2023 (Canvas Commons)
      Track: Fun for Everyone
  • 3:15pm-4:00pm: Concurrent Sessions
    • Yealink – Teams and Zoom Devices
      Michael Cervone, Auguste Gong, Jaron Zhou,
      Representatives from Yealink will present a demonstration of their Teams and Zoom videoconferencing devices, ranging from equipment for individual use to conference room deployments.
      Track: Cobwebs
      PDF link
    • Digital Inclusion of Underserved Champaign County Communities
      Jared Dunn, Campus Community Compact to Accelerate Social Justice; Sebastian Kelle, Computer Science
      Introducing our new technology community educator, Jared Dunn, and brainstorming ideas for education and outreach activities to promote digital inclusion in local neighborhoods.
      Track: Porch Light
      PDF link
    • Collaborative IT Intern Program – Providing Opportunities
      Kenn Wislander, Technology Services; Darius Summerville, Engineering IT Shared Services; Haeran Lee, Technology Services;
      A session by the leads of the Collaborative IT Intern Program to discuss the program, how we partner with campus IT teams, and the surrounding community. It will be both a traditional presentation, a chat with participants sharing their experiences with the program; and an opportunity to ask questions about the program, and how to participate as either a campus partner, or if you know someone who you think would be a good fit for the program in the future.
      Track: Fun for Everyone
      PDF link
    • Spellbinding UDL Strategies for Inclusive Canvas Course Design (3/3)
      Marc Thompson, CITL; Melanie Grove, eLearning Quality Assurance Coordinator CITL
      This series of hands-on workshops conducted by CITL’s new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with the UDL principles of Engagement, Representation, and Action and Expression. More information can be found here: For people with a University of Illinois NetID: https://go.illinois.edu/enroll2023. For people without a University of Illinois NetID: https://go.illinois.edu/commons2023 (Canvas Commons)
      Track: Fun for Everyone
  • 4:15pm-4:45pm: Day 1 Closing

Day 2: Wednesday, November 1

  • 9:00am-9:45am: Concurrent Sessions
    • Not So Scary “GRC”
      Larry Dunham, Technology Services; Joe Sebright, Technology Services; Mark Baldwin,
      A brief overview of some of the Governance Risk and Compliance teams operations focusing on the risk assignment process specifically “What happens when the risk is higher than normal?” and job aids to help IT professionals with compliance to the University IT controls and Federal and State Regulatory requirements.
      Track: Candy from Strangers
      PDF link
    • WordPress Tools and Best Practices: Security, Accessibility, Quality of Life, and Beyond
      Robert Slater, Technology Services; Julieanne Chapman, Technology Services; Dena Strong, Technology Services;
      A brand new WordPress installation will give you a Hello World page, and not a lot of guidance beyond that. Meanwhile, as one of the most popular web content management systems, WordPress has become a high-value target for bad actors on the web. Understanding how to properly secure your WordPress website is critical to ensure that your content remains available and under your control, and that your website isn’t playing trick or treat with your visitors. Join the Tech Services Web Hosting team for recommendations on how to make your WordPress-related life easier and more secure, including tools and best practices for managing security, accessibility, and some basic quality of life plugins that make usability easier along the way.
      Track: Candy from Strangers
      PDF link
    • Strategic Project Management Office
      Rebecca McNaught, Strategic Project Management Office; Michelle Lewis, Strategic Project Management Office; Tommy Cottrell, Strategic Project Management Office;
      The Strategic Project Management Office (SPMO) was formed to oversee University-wide strategic initiative projects. This office is supporting Operational Excellences, other strategic projects, and collaborating throughout campus through advisory governance, committees, the project management community of practice, project teams, and other groups . Come hear what the SPMO is what it isn’t, how it is supporting the Operational Excellence initiative (OpEx), and the ways this office is working with units throughout the campus to improve efficiencies and business service quality.
      Track: Porch Light
  • 10:00am-10:45am: Concurrent Sessions
    • Vulnerability Management Tools for the IT Pro
      Katie Lackermann, Technology Services Privacy and Cybersecurity; Steven Rodela, Technology Services Privacy and Cybersecurity
      This presentation will outline and demonstrate various vulnerability management tools available to campus IT Pros. Attendees can expect to gain a better understanding of how to use these tools to identify systems they manage that have critical vulnerabilities and how to remediate them.
      Track: Candy from Strangers
    • IT Accessibility Liaisons: Making Campus More Inclusive
      Christy “The Moderator” Blew, DRES; Bryan Jonker, IT Partners @ Education; Cindy McKendall, Technology Services; Liz Shallenberger, ACES; Helen Zhou, University Library
      Interested in learning more about digital accessibility and making campus more inclusive? Join this session to learn about the IT Accessibility Liaison program from a panel of Liaisons (Bryan Jonker, Cindy McKendall, Liz Shallenberger, and Helen Zhou) moderated by Christy Blew with Matt Macomber watching chat and organized by Leslie Sherman. IT Accessibility Liaisons receive training and support from the Office of Diversity Equity and Inclusion to support improving digital accessibility and compliance with the campus Digital Accessibility Policy (HR-86) within their units and act as a reference and resource on all things digital accessibility.
      Track: Fun for Everyone
      PDF link
    • Introduction to Illinois Computes
      Laura Herriott, NCSA – Illinois; Tim Boerner, NCSA – Illinois; Bruno Ricardi de Abreu, NCSA – Illinois; Christopher Heller Senior Technical Program Manager NCSA – Illinois
      In this interactive session, leaders from the Illinois Computes initiative will share information about the program, including details about the research consulting and computing resources it is making available to the Illinois community.
      Track: Porch Light
      PDF link
  • 11:00am-11:45am: Concurrent Sessions
    • Compliant, Not Cryptic: An Overview of UIUC’s Regulated Research Program
      Josh Erenberg, Technology Services; Joe Sebright, Technology Services; Amy Hovious, Technology Services;
      The protection of Controlled Unclassified Information (CUI) is a critical concern for UIUC’s research community. Many of our researchers are already working on projects from Federal agencies with CUI requirements in data handling, access, and protection. This presentation will discuss CUI at the University, its requirements for handling and protection, and the growing Regulated Research compliance program at the University. We will discuss ongoing efforts, support, and what to expect in the future of CUI in research.
      Track: Candy from Strangers
      PDF link
    • Securing Your Cloud Account with Prisma
      Ashley Valentijn, Technology Services; Mark Wenneborg, Technology Services; Tim Morgan, Technology Services
      With more work moving to the cloud, it is just as important as ever to maintain the security of your digital assets. It is far too easy for new resources to be created on the fly that fail to meet a baseline of security. Introducing Prisma, a free and easy tool to secure your AWS accounts. We’ll show how Prisma can make AWS account management both simpler and more secure.
      Track: Candy from Strangers
      PDF link
    • The Digital Accessibility Exception Process and You
      Keith Hays, Office for Access and Equity
      Have you recently received notice following a product accessibility evaluation that an accessibility exception is required and aren’t sure what that means? Are you feeling a little fuzzy about what you need to do to submit an exception? Maybe you’ve heard about accessibility exceptions and simply want to know what they are. If so, then this presentation is for you! Keith Hays, the ADA IT Coordinator for campus will explain the purpose of the exception process, how it works, and what you will need to do to request an exception. There will be time for questions and discussion at the end.
      Track: Fun for Everyone
      PDF link
  • 12:00pm-12:45pm: Lunch
  • 1:00pm-1:45pm: Concurrent Sessions
    • The Mystery Gang: Unveiling the Identity Behind Identity
      Jeremy Watson, Technology Services
      Come meet the Identity and Access Management team for the Urbana campus. Our gang unveils the truth behind seemingly supernatural occurrences within Identity and Access Management. We explore the importance of maintaining a vigilant watch and provide basic information about the services we support, much like the gang’s motto “We would’ve gotten away with it if it weren’t for those meddling kids!” Grab your Scooby snacks and buckle in for the ride. You’ll get to know who we are behind the masks, how best to escalate issues to us, and maybe solve a mystery or two.
      Track: Porch Light
    • Expansion of the Accessible Media Universe [at the University]
      Bob Dignan, Center for Innovation in Teaching & Learning; Ann Fredricksen, Disability Resources and Educational Services
      Teaching within Higher Ed continues to increase their reliance on media-rich content to enhance learning content and course experiences. Institutions need new and innovative ways to deliver content in accessible formats to meet federal and state regulations and to design course experiences by Universal Design for Learning principles. Join together to discuss what’s working, what’s not, where to invest and how to improve on topics of captioning, audio descriptions and accessible media production.
      Track: Fun for Everyone
    • genAI Center of Expertise
      Chris Tidrick, Gies College of Business
      Celebrating our federated technology community, come learn about a generative AI IT Center for Expertise that was formed to bring together experts across campus to support innovation, and to consult and provide guidance on best practices.
      Track: Trick or Treat
  • 2:00pm-2:45pm: Concurrent Sessions
    • Haunted by Hackers? Not Anymore! Meet the Privacy Team, Your Digital Ghostbusters
      Sheena Bishop, Technology Services; Phil Reiter, Technology Services; Stephen Collette, Technology Services;
      The Privacy Team within Technology Services has made significant progress in enhancing privacy support for the University and we are excited to share our recent efforts with you. We will share when, how, and what to expect with a Privacy consultation as well as our efforts behind the scenes to protect individuals’ privacy at the University. We will discuss training and awareness efforts and privacy controls as the foundation for clear and industry standard best practices to help individuals better manage and protect personal data. We will also discuss the initial steps we have taken towards implementing Privacy Center, a consent management solution, which will allow units to provide better transparency and control to our users. We look forward to discussing these initiatives and sharing our insights with you!
      Track: Porch Light
      PDF link
    • Run Two Websites with One Stone
      Bryan Jonker, IT Partners @ Education, College of Education; Lindsey Halfar, Marketing & Communications, Gies College of Business
      What does the College of Education and Gies College of Business have in common? It turns out a lot. Both have online courses and programs, both have potential students that are interested in said programs, and both have a website. When Gies was building their online program website, learn how Gies and Education used the same common program and course finder, how the tools target each colleges’ unique needs, and how we built the tools to reduce risk and serve multiple clients. We’ll be going over both technical details of the program and course finder, and roject details on how we managed multiple clients. View the presentation here (opens in new tab).
      Track: Trick or Treat
    • About Time: The Non-technical Aspects of Working with Time-Series Data
      Jen-chien Yu, University Library
      Time-series data can be used to understand trends and changes over time. In addition to data collected automatically by library systems and services, University Library has been utilizing timestamped data collected by other technology services such as the Wi-Fi and EZproxy data to assess the usage of library spaces and online resources. This presentation is a reflection of the University Library’s journey down a not-so-haunted trail of data and “time,” which led to treats in forms of engaged conversations, collaborations, and opportunities.
      Track: Trick or Treat
      PDF link
  • 3:15pm-4:00pm: Concurrent Sessions
  • 4:15pm-5:00pm: Day 2 Closing

Fall 2023 Committee Members

  • Prijo Andrews

    Technology Services

  • Travis Ashmore

    Engineering IT Shared Services

  • Rob Bennett

    Center for Innovation in Teaching & Learning

  • Christy Blew

    Disability Resources and Educational Services

  • Michael Cervone

    Technology Services

  • Nikkole Duda

    Facilities and Services

  • Debbie Fligor

    Technology Services

  • Ann Fredricksen

    Disability Resources and Educational Services

  • Ginger Hundgen Chair

    Technology Services

  • Becky Kammin

    IT Partners Gies Business

  • Lorenzo Kindle

    Administration Information Technology Services

  • Matt Macomber

    Administration Information Technology Services

  • Mark McCarthy

    Administration Information Technology Services

  • Luke Mesenbring

    Administration Information Technology Services

  • Liam Moran

    Center for Innovation in Teaching & Learning

  • Joey Morton

    Student Affairs Technology

  • Priyanka Pradeep

    Technology Services

  • Priya Ravi

    Technology Services

  • Trent Sanford

    Technology Services

  • Amrita Sehrawat

    Technology Services

  • Jyotika Sirohi Co-Chair

    Technology Services

  • Lindsey Sharp

    Technology Services

  • Dena Strong

    Technology Services

  • Ashley Valentijn

    Technology Services

  • Andy Wilke

    Student Affairs Technology 


Thank you to our Fall 2023 Sponsors:

Gold Partners

  • DDN
  • Facilities & Services
  • Student Affairs
  • Technology Services
  • AITS
  • DRES

Silver Partners

  • Engineering IT Shared Services
  • Dell
  • YeaLink
  • HPE with Aruba

Bronze Partners

  • College of Agricultural, Consumer & Environmental Sciences (ACES)
  • PureStorage
  • Pier Group
  • CDW
  • Logitech