Fall 2018 Conference

    The University of Illinois at Urbana-Champaign hosted the IT Professionals Forum on November 7 and 8, 2018. The theme for the 2018 Fall IT Professionals Forum event was “Technology Transformers.”

    Session Tracks

    We want to thank all the IT Professionals who submitted a proposal for a presentation, workshop, and/or poster session for #ITPF18 to conquer the Next Level through one of these tracks:

    • Transforming People: Education, Training, and Leadership
    • Transforming Ideas: Research, Data, and Communication
    • More Than Meets The Eye: Programming, Development, and Security
    • Heavy Metal: Infrastructure, Cloud Computing, and Cutting Edges
    • Wild Card: Anything Goes!

    Day 1: November 7 – Main Conference

    • 7:30am-9:00am: Registration and Breakfast
    • 9:00am-9:45am: Keynote Address – Lowa Mwilambwe Chancellor Ballroom
    • 10:00am-10:45am: Sessions 1
      • Project Management + SharePoint = Success!
        Philip Nyman, Tech Services/Software Services; Larry Gibson, AITS; Renee Beere, AITS; Ryan Ladd, Tech Services; Todd Nelson, Tech Services
        Join staff of the Tech Services and AITS Project Management Offices on a tour of the SharePoint sites they use to manage their enterprise IT projects. Tips, techniques, and lessons learned will help you use SharePoint to manage your project initiatives.
        Location: Chancellor Ballroom
        Track: Transforming ideas – Research, data, and communication
      • 18 Tips to Prevent Ransomware Attacks from Ruining Your Day in 2018
        Steve Krause, UI Foundation; Joe Marton, Veeam Software
        Ransomware is on everyone’s minds. This informative session will teach you some great ways to insure your production data is protected from ransomware and how to make sure your backup data is as well. We will cover the latest design strategies and user training topics.
        Location: Alma Mater Room
        Track: More than meets the eye – Programming, development, and security
      • Globus: An Overview
        Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago – Globus
        Researchers at hundreds of universities, national labs, government facilities, and other research institutions use Globus routinely as they work with and transfer large amounts of research data between resources. Come get an introduction to what Globus is, how it works, and some of the key features that it provides to you and the researchers you support. More importantly, find out how it can make your job supporting research data easier.
        Location: Technology Room
        Track: Transforming ideas – Research, data, and communication
      • Secure Amazon API/CLI Access Using Shibboleth and Duo
        David Riddle, Technology Services; Keith Wessel, Technology Services
        Storing Amazon access keys on developer and administrator workstations presents security challenges because these keys are long lived, unencrypted, and relatively difficult to rotate and manage. Technology Services has developed awscli-login, a user-friendly open source plugin for the AWS Command Line Interface, to help address this issue. It allows users to securely generate and automatically rotate short-lived Amazon access keys using their personal Shibboleth and Duo credentials. These short-lived credentials can be used to access the Amazon API and command line tools such as Terraform without having to store any long-lived credentials. We will discuss the overall architecture, the plugin’s user-friendly feature set, and provide a live demo.
        Location: Lincoln Room
        Track: Heavy metal – Infrastructure, cloud computing, and cutting edges
      • ATLAS Internship Program: Higher Ed Meets Vo-Tech
        Michelle Rome, ATLAS; Julia Hartman, ATLAS; Hannah Jones, ATLAS
        While technology and the Humanities are not always seen as something that go hand in hand, companies like Google and Microsoft have stated that in high-tech environments soft skills have more importance than a computer science degree. The future leaders of tech are Humanities majors with great communication skills, public speaking prowess, and fantastic team-building abilities. In the College of LAS, ATLAS is integrating technology into the Humanities. We give College of LAS majors hands-on experience with technology in real world workplace environments through our rapidly-growing internship program. Come and find out how interns from history, anthropology, and creative writing could be the next Sergey Brin or Bill Gates.
        Location: Humanties
        Track: Transforming people – Education, training, and leadership
    • 11:00am-11:45am: Sessions 2
      • CMDB- What Do You Want to Know?
        Jennifer Trevillian, AITS
        AITS has been using configuration management in conjunction with change management for 8 years. Come ask about anything related to our CMDB and the EDW data.
        Location: Alma Mater Room
        Track: Transforming ideas – Research, data, and communication
      • Leveraging DocuSign to Improve Workflows
        Julie Wagner, Records and Information Management Services; Brent West, Records and Information Management Services
        Learn about the basics of DocuSign, an e-signature platform that can be used to create forms and simply routing documents to multiple signers. Many departments across the university system are now successfully implementing DocuSign to improve their routing of contracts, signed documents, and other records.
        Location: Humanties
        Track: Transforming people – Education, training, and leadership
      • What the Students Need: In Their Own Words
        James Quisenberry, Auxiliary Shared Technology Services; Dan Steward, Sociology
        Student panel providing feedback to the IT community based on the student experience.
        Location: Chancellor Ballroom
        Track: Wild Card – Anything goes!
      • Shib in a Box: Containerizing the Shibboleth Service Provider
        David Riddle, Technology Services; Keith Wessel, Technology Services; Andy Gherna, Technology Services; Jeff Dimpsey, Technology Services
        Technology Services is currently developing an authentication microservice that enables service administrators to protect microservices with Shibboleth without having to employ unnecessary components, such as Apache and shibd, allowing for lightweight, single-process containers. Protecting containerized applications with Shibboleth can be challenging, so this talk will explore the possible solutions, their limitations, and why we are developing this solution for the University’s online course catalog.
        Location: Lincoln Room
        Track: More than meets the eye – Programming, development, and security
      • Globus: Beyond File Transfer
        Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago – Globus
        We will demonstrate Globus capabilities from the perspective of a researcher, systems administrator, and application developer. This is a high-level introduction to all aspects of the Globus service, including the web application, command line interface, and platorm-as-a-service. You will learn how to share and publish data, and how to set up personal endpoints.
        Location: Technology Room
        Track: Transforming ideas – Research, data, and communication
    • 11:45am-1:00pm: Lunch, Poster Sessions, Vendor Showcase, and Networking
    • 1:00pm-1:45pm: Sessions 3
      • NSF, XSEDE, Campus Champions and Extreme Scale Research Computing
        Dean Karres, Beckman; Jay Alameda, NCSA
        An introduction to the XSEDE Campus Champions program and its desire to assist researchers in accessing the Extreme Scale Compute resources, shared datasets and other facilities scattered around the US.
        PDF link
        Location: Alma Mater Room
        Track: Transforming ideas – Research, data, and communication
      • Building Success: Transform Your Organization with a Checklist
        Abby Razer, Southern Illinois University Carbondale Information Technology
        Do you struggle with teaching others a new or changing process? What would it mean if your organization could be: *Accountable *Building clarity *Building consistency *Building success *Easily updated *Reducing errors *Repeatable *Saving Time *Shareable Check the boxes to transform your organization…give your brain a break that’s ok! Come learn in a fun interactive session how checklists are transforming training with a real-life examples. This session will help you build the skills you need to create your own effective checklists in any area.
        Location: Technology Room
        Track: Transforming people – Education, training, and leadership
      • Creating Conscientious Email Senders with Email Authentication and Fraud Defense
        Eric Frahm, Technology Services
        Modern trends in email defense are forcing major providers, including Google, Microsoft, AOL, and all federal agencies to implement and enforce email authentications measures such as SPF, DKIM, and DMARC. The University of Illinois at Urbana-Champaign has begun the process of moving to a DMARC reject policy, and this will impact how our campus users will need to approach business email needs. This session will be an opportunity for Q & A about our email fraud defense efforts, the solutions we are putting into place to make this possible, and the cultural changes that will need to happen among the non-technical users on campus. This is also the opportunity to provide feedback on what further communications and assistance can help with these efforts across campus.
        Location: Humanties
        Track: Transforming people – Education, training, and leadership
      • Network Technology Transformations
        Chuck Hayes, Technology Services; Chris Skaar, Technology Services; David Zych, Technology Services; Brad McDuffie, Technology Services
        The campus network is constantly undergoing transformation as both technology and customer needs change. At this session you will hear the latest updates on what has already transformed as well as planned upcoming changes. The topics covered will include WiFi, the upgrade of the ICCN optical network, the campus wired network, IPAM, and the campus VPN service.
        Location: Chancellor Ballroom
        Track: Heavy metal – Infrastructure, cloud computing, and cutting edges
    • 2:00pm-2:45pm: Sessions 4
      • Use Cases in Deploying AWS Cloud Services
        Akin Johnson, University of Illinois at Chicago | College of Medicine Office of the Dean
        AWS has a ton of products available for deployment in the cloud. Due to the overwhelming nature of these services and names, it is often difficult to know how to navigate the array of choices. The presentation takes an existing on premise case and deploys a comparable cloud based solution. All cases will take into consideration the following areas listed below but will always start with identifying what is needed security wise and setting up your account (IAM role) and how to use the command line to query your environment. Design; Deployment; Security best practices; Storage & Database; Network & Content Delivery; Security, Identity & Compliance; Analytics; Server Less Computing; Management Tools.
        Location: Lincoln Room
        Track: Heavy metal – Infrastructure, cloud computing, and cutting edges
      • Apple Education Fall Update
        Paul Roberts, Technology Services; Matt Childress, Mathematics; Drew Coobs, Technology Services; Keith Mountin, Apple
        Keith Mountin from Apple will present on all the new Apple announcement from this fall and look at some of the new features from macOS Mojave and iOS 12.
        Location: Technology Room
        Track: Wild Card – Anything goes!
      • Misadventures in Group Management
        Michael Painter, IT Partners @ Education
        Our IT shop manages our college’s Active Directory objects. We leverage the AD for a variety of permissions and emailing needs, so it is important to keep our lists up-to-date. Many groups are ad-hoc, but, increasingly, we are using our college personnel directory to indirectly manage our AD memberships. I’ll overview some of the tools we’re using and the duct-tape and bubble gum that’s holding it together.
        Location: Chancellor Ballroom
        Track: More than meets the eye – Programming, development, and security
      • The Face(s) of Research and Data Services at the Library
        Ashley Hetrick, Research Data Service
        This presentation creates the opportunity to meet and engage with the many faces of data services at the Illinois Library. Panelist will introduce themselves, provide information about what they do generally, and explain how they are supporting, contributing to, and transforming research and data services in particular at Illinois. Along the way, attendees will be provided with a very broad sense of the many ways research and data can be interpreted and applied, as well as of the breadth and depth of resources available to the campus. This is a prime opportunity for colleagues to form collaborations that can span quads, disciplines, and even institutions.
        Location: Quad Room
        Track: Transforming ideas – Research, data, and communication
      • FormBuilder: Tips, Tricks, and Technical Features
        Tanya Wood, AITS
        Using FormBuilder for workflows or an event registration? This session will highlight the functions of FormBuilder, including some tips for easier form development. Then we’ll talk more about some of the technical capabilities within the tool, including web hooks to feed data, advanced routing, and the use of regular expressions in forms.
        Location: Alma Mater Room
        Track: Transforming people – Education, training, and leadership
    • 2:45pm-3:15pm: Snack, Poster Sessions, Vendor Showcase, and Networking –
    • 3:15pm-4:00pm: Sessions 5
      • Endpoint Services Birds of a Feather
        Scott Balsamello, Technology Services; Gary Bernstein, Technology Services; Drew Coobs, Technology Services; Paul Roberts, Technology Services; Beth Shirk, Technology Services; Evan Taylor, Technology Services
        Open Discussion about Endpoint Services tools including SCCM, AirWatch / Workspace ONE, Munki, MunkiReport, WSUS, Dell Data Protect, and Malwarebytes.
        Location: Lincoln Room
        Track: More than meets the eye – Programming, development, and security
      • Women in Technology
        Candice Solomon-Strutz, AITS; Laura Hayden, Engineering; Cordelia Geiken, Technology Services; Debbie Fligor, Technology Services
        Open Discussion about Women in Technology Group (WIT) which provides a forum for discussion of issues facing women in IT in general and on campus, networking and coaching, and coordination of outreach efforts to girls considering IT as a career.
        PDF link
        Location: Alma Mater Room
        Track: Transforming People: Education, Training, and Leadership
      • Introduction to Illinois Data Science Initiative and Updates on Activity
        Dimuthu Tilakaratne; Nick Vance; Robert Brunner
        The goal of the Illinois Data Science Initiative is to articulate an implementable plan for integrating and elevating Data Science on our campus. This plan will position us to scale up into a cross-cutting, full-fledged Data Science program serving the Illinois community and its educational, governmental, and industrial partners. We will introduce you to the initiative and give you update on activities.
        Location: Chancellor Ballroom
        Track: Transforming ideas – Research, data, and communication
      • IT Communication and Transparency between Departments
        Allison Payne, College of ACES; Bobbi Hardy, Technology Services; Chris Tidrick, Gies College of Business
        The Microsoft Teams workspace for IT End User Services (go.illinois.edu/ITEndUserServices) is a platform for information sharing and networking among IT professionals who directly serve faculty, students, and staff at the University of Illinois at Urbana-Champaign. The goal is a more unified customer service approach across IT support units that prioritizes customer need above organizational boundaries. In this Birds of a Feather session, we’ll share our existing communication strategies and welcome ideas from all IT Pros and service owners about, e.g. what information would be helpful to have more promptly during outages/upgrades of cross-campus services (Moodle, Exchange, Duo), feedback methods for service owners and consumers of those services, and how to incorporate the MS Team into existing communications processes to minimize duplication of effort.
        Location: Quad Room
        Track: Transforming Ideas
      • Terraform Provisioning on AWS
        Joanna Delaporte, Global Technical Operations at Wolfram Research, Inc
        With simple configuration files, Terraform can build, change, and version infrastructure. Topics demonstrated will include installing Terraform, provisioning, configuring, and deprovisioning resources using AWS. Multi-contributor version control will be discussed. If time allows, connections to cobbler for pxeboot provisioning and Ansible for configuration management will also be explored.
        Location: Technology Room
        Track: Heavy metal – Infrastructure, cloud computing, and cutting edges
    • 4:15 PM – 4:30 PM: Closing Remarks and Sponsor Quiz / Prize
    • 4:30 PM: ITPF Connect Event at Houlihan’s (located in iHotel) sponsored by CDW-G and DELL

    Day 1: November 7 – Posters

    • KnowledgeBase
      Rita Bates, AITS
      Information regarding the KB and how to start utilizing it.
      Track: Transforming people – Education, training, and leadership
    • Business Process Improvement Shared Service
      Amy Glenn, Business Process Improvement Shared Service; Kristi Moore, Business Process Improvement Shared Service
      Looking to improve your unit’s customer service, save staff time or cut costs? The Business Process Improvement Shared Service can lead your improvement project by facilitating discussions, analyze performance, brainstorm and prioritize solutions. Learn about different types of projects that have been completed and how the BPI Shared Service can help you.
      Track: Wild Card – Anything goes!
    • Web Hosting, Comparing Current Solutions Available on Campus
      Cordelia Geiken, Tech Services
      Several web hosting options are available to campus, with different levels of complexity and configurability. This poster can help you decide which best suits your needs.
      Track: Heavy metal – Infrastructure, cloud computing, and cutting edges
    • We Can Help! RIMS — Who We Are and Why We’re Here!
      Joanne Kaczmarek, RIMS; Richard Gegg, RIMS; Julie Wagner, RIMS; William Herrera, RIMS; Margaret Norman, RIMS
      This poster session will provide information on Who/Why/What ways RIMS can help you manage, store, and dispose of data, as well as the assistance the Records and Information Management Services (RIMS) team provides. Will have information on how to ensure compliance when working with records, storing physical files and digital information, as well as electronic media destruction.
      Track: More Than Meets The Eye – Programming, Development, and Security
    • FormBuilder: Tips, Tricks, and Technical Features
      Tanya Wood, AITS
      Using FormBuilder for workflows or an event registration? This session will highlight the functions of FormBuilder, including some tips for easier form development. Then we’ll talk more about some of the technical capabilities within the tool, including web hooks to feed data, advanced routing, and the use of regular expressions in forms.
      Track: Transforming people – Education, training, and leadership

    Day 2: November 8 – Post-Conference Workshops

    • Globus: Intermediate Topics Deep Dive
      Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago – Globus
      After gaining a high-level understanding of what Globus is and what it looks like in action during the first day of the conference, this series of tutorials will take a deeper look at using Globus to support research. We will provide a detailed walkthrough of installing and configuring a Globus endpoint. We will also review deployment configurations such as multi-server data transfer nodes, using the management console with pause/resume rules, and integrating campus identity systems for streamlined user authentication. You will get to experiment with server endpoint installation using a virtual machine. We will review common use cases and demonstrate how the Globus command line interface (CLI) and API may be used to automate repetitive data management tasks. We will learn how Globus may be used in conjunction with the Jupyter platform to open up new avenues in interactive data science.
      Location: Knowledge
    • Transform Your Authorization Policies
      Erik Coleman, Technology Services; Ester Cha, Technology Services
      Authorization Manager (AuthMan) is finally here! Powered by Grouper, we will review basic group management techniques, walk through establishing authorization policies, and also cover how these policies can be consumed and enforced by your service or application. Bring your laptop, and your current service authorization decisions and we can guide you on how to leverage the new authorization framework.
      Location: Innovation
    • Python: From Zero to Hero
      Maxim Belkin, National Center for Supercomputing Applications
      Python is a flexible cross-platform programming language that has been successfully adopted by IT and research communities as the “glue” that can hold together projects of various complexities. In this workshop, Maxim Belkin of NCSA will provide a gentle introduction to Python to those who have experience with programming in other languages and would like to embrace the power of Python for their projects. No experience with Python is expected. However, familiarity with basic programming terminology and principles (variables, 0- and 1-based indexing, functions, for/while loops, conditional statements, DRY, REPL, etc) is required.
      Location: Excellence
      • How to Use Veeam Replication and Failover Plans to Lower Downtime
        Steve Krause, UI Foundation
        Many departments on campus use Veeam for backing up their VMs. In this presentation and demo, we will briefly go over the design concepts and how to configure Veeam to replicate your VMs to lower shorten your recovery times for critical systems to minutes (rather than hours). It will include a live demo of a failover and failback scenario.
        Location: Knowledge
      • Rescue Bots – Undoing Mistakes Using Git
        Edward Delaporte, Information Technology; Steve Barker, Information Technology
        A hands on workshop covering various scenarios using Git version control.
        PDF link
        Location: Innovation
      • Introduction to R with Data Carpentry
        Jenny Drnevich, Bioinformatics Center
        This is an introduction to R designed for participants with no programming experience. These lessons can be taught in about 4 hours. They start with some basic information about R syntax, the RStudio interface, and move through how to import CSV files, the structure of data frames, how to deal with factors, how to add/remove rows and columns, how to calculate summary statistics from a data frame, and a brief introduction to plotting. The last lesson demonstrates how to work with databases directly from R. (Please bring a laptop to this workshop.)
        Location: Excellence

    Fall 2018 Planning Committee

    • Kanchan Bulbule, Facilities and Services
    • Gina Duello, College of Engineering
    • Melvin Fenner, Vice-Chair, Auxiliary Shared Tech Services
    • Debbie Fligor, Technology Services
    • Rick Hazlewood, Technology Services
    • Joyce Humes, College of Veterinary Medicine
    • Courtney McLearin, Technology Services
    • Maged Messeh, Chair, College of Liberal Arts and Sciences
    • Todd Nelson, Administrative Information Technology Services
    • Frank Penrose, College of Engineering
    • James Quisenberry, IT Shared Services
    • Candice Solomon-Strutz, Administrative Information Technology Services
    • Dena Strong, Technology Services