The Fall 2016 IT Professionals Forum was held on Thursday, November 3, 2016 at the iHotel. The theme for the 2016 Fall IT Professionals Forum event was “IT Olympics: Rising to the Challenge” and was organized around five tracks: Gymnastics, Pentathlon, Weightlifting, Relay Racing, and The Art of Coaching.
Fall 2016 Schedule
- 8:00 AM – 9:00 AM: Registration – in front of Illinois Ballroom
- 8:45 AM – 9:00 AM: Welcome – Chancellor Ballroom
- 9:00 AM – 9:45 AM: Breakout Sessions
- An Olympic State of Mind: Stress Recognition & ManagementCandice Solomon-Strutz, AITSAll of us get stressed from time to time. We realize that stress can be caused by internal or external factors to the workplace. This presentation aims to provide IT Pros with information on how to change your environment to reduce stress, relax when you’re under pressure, and cope when there’s nothing you can do about the situation.Location: Lincoln RoomTrack: The Art of Coaching
- Coaching with Compass: Using Illinois Compass 2g as a Learning ToolGabrielle Venatta, Technology Services; Rick Hazlewood, Technology ServicesIllinois Compass 2g is the enterprise learning management system, and it offers so much more than a place for students to submit homework. Come learn the various innovative and technical ways that Compass is serving campus and get a few new ideas for how you too can use Compass to reach your audience.Location: HumanitiesTrack: The Art of Coaching
- SCCM Current Branch: What’s new?Keith Sumlar, Illini UnionMatching the rapid release cycle of Windows 10, SCCM has been retooled to match pace with updates and new features. Find out what is new in SCCM CB compared to the SCCM 2012 you know and love. Also learn more about migration planning and ask the team questions.Location: Alma Mater RoomTrack: Weightlifting
- How a RACI Chart can also be a Project Team Communication ToolChristina Molitor, AITS; AJ Lavender, AITSResponsibility assignment charts are useful to identify connections between tasks and people on a project and reduce confusion on what is expected. They also allow team members to see when project communications need to happen. In this session we will define, develop, and discuss how RACI charts benefit team members as both an assignment and communication tool.Location: Technology RoomTrack: Relay Racing
- Research IT for IT ProsJohn Towns, Technology Services; Tim Boerner, NCSAThe leadership team from DCIO for research IT will present on current and future activities that will support campus researchers across a broad spectrum of services and disciplines.Location: Chancellor BallroomTrack: Pentathlon
- 10:00 AM – 11:45 AM: Double-Length Session
- Identities and Authorization: a Sneak Preview of Urbana�s IAM RoadmapErik Coleman, Technology Services; Ester Cha, Technology ServicesLearn what�s coming soon in the world of Identities and Authorization. We will cover the lifecycle of Urbana student identities, from admission to graduation, including how identities are created and activated, how students establish credentials, and how/when the defined affiliations and roles are established and removed. Following will be an authorization roadmap, revealing plans for more granular role framework as well as a preview of �Authorization Manager�, a new web-based tool that can simplify group management and improve access management of resources and services.Location: Chancellor BallroomTrack: Pentathlon
- 10:00 AM – 10:45 AM: Breakout Sessions
- Using Multicast in SCCM for Large-Scale OS DeploymentsManu Pulikkan, Engineering IT Shared Services; Calvin Shirley, Engineering IT Shared ServicesEngineering IT staff will share the lessons we’ve learned from using the multicast feature in our campus SCCM instance to image our large-scale lab environments.Location: Technology RoomTrack: Weightlifting
- Engineering IT’s Mentoring: From Green to GoldKathleen Booth, Enginering IT Shared ServicesEngrIT User Services mentoring program has been connecting and developing staff for over 3 years, pairing senior and new staff in a recurring rotation. It has undergone a formal review and significant expansion. I’ll take you on a tour of the objectives, topics, and logistics, as well as the struggles, lessons learned, and growing pains.Location: Alma Mater RoomTrack: The Art of Coaching
- Illinois Data Bank: A Repository for Depositing, Publishing, and Curating Research DataQian Zhang; Heidi ImkerThis presentation will demonstrate the key features of Illinois Data Bank as a data repository, a publishing platform, a file server, as well as a digital preservation system. The presentation will cover technical infrastructure and different considerations including web application development, interface design, usability testing, and storage, etc.Location: Quad RoomTrack: Pentathlon
- 11:00 AM – 11:45 AM: Breakout Sessions
- AV Classroom SupportDrew MacGregor, Technology Services; Tracy Whittaker, Technology ServicesOur campus has 300 general assignment classrooms and almost 300 departmental spaces with Audio Visual equipment. The old models of design and user support are no longer sustainable and we need a new, more flexible set of standards. Come to this session and hear an AV vision; offer feedback; and see how you can join us or offer input.Location: Alma Mater RoomTrack: Pentathlon
- Department Implementation of Enterprise CMS ServicesTodd Nelson, AITS; Anna Nesbitt, School of Earth, Society and EnvironmentSitePublish is an Enterprise CMS supported by AITS for University Administration (UA) and is available to campus units. The School of Earth, Society & Environment (SESE) hosts several websites in SitePublish including the Departments of Atmospheric Sciences, Geography & GIS, and Geology. This session will provide an overview of the AITS CMS Service and how SESE has implemented their websites.Location: Lincoln RoomTrack: Relay Racing
- Passing the Baton: Providing Feedback on Data Management Plans to Campus ResearchersElise Dunham, Research Data ServiceThe Research Data Service provides fast, free, and confidential feedback on Data Management Plans (DMPs), and coordinates with many units on campus, including IT Pros, to do so. This presentation will provide a brief introduction to DMPs for IT Pros and walk through two example DMPs to showcase the network of expertise required to provide valuable DMP feedback.Location: Technology RoomTrack: Relay Racing
- Flexing your Windows 10 UpgradesTim Wylder, Technology Services; Tom Nelshoppen, Technology ServicesWe are going to pump up your upgrade of Windows 10 to the latest versions.Location: Quad RoomTrack: Weightlifting
- 11:45 AM – 1:00 PM: Vendors, Poster Sessions, Networking & Lunch, Illinois Ballroom
- 11:45 AM – 1:00 PM: Lunch roundtables from our gold sponsors (45 minute sessions)
- Why is Hyper Converged the Fastest Growing Infrastructure Platform?Jim Kovach, Public Sector Territory Manager Education / Government, Hewlett Packard EnterpriseLearn how Hewlett Packard Enterprise speeds time to IT service delivery, drives standardization and simplicity in this emerging space. Automated deployment, integrated lifecycle management and a demonstration of the management interface will all be covered.Location: Technology Room
- The Two Big I/O Taxes in Virtual EnvironmentsMichael McCluskey, Senior Systems Engineer, Condusiv Technology and Dan Sullivan, Regional Vice President, Condusiv TechnologyMike McCluskey will speak to the Windows I/O tax that generates numerous, small Write I/Os which are then subsequently amplified by the I/O blender effect. Mike will discuss how many organizations immediately default to Flash/SSDs (or more spindles) to try and solve the problem, while not addressing the root cause. He will then finish with a high level discussion how Condusiv’s I/O reduction software solves the root cause issue, share customer examples and detailed results from a specific IT installation at the University of Illinois.Location: Lincoln Room
- 1:00 PM – 2:45 PM: Double-Length Session
- Redesigning the Student Digital ExperienceAmanda Bland, AITS; Chris Tidrick, College of Business IT; Dave Mussulman, Engineering IT; Erik Coleman, Technology Services; James Quisenberry, Auxiliary Services; Kelly Block, AITS; Sol Roberts-Lieb, CITL; Tracy Tolliver, Technology ServicesStudents interact with and through technology throughout their academic and personal lives often utilizing dozens of systems and technologies daily. Often this digital experience is organized around functions, coursework, transactions, departments, and systems. Join this facilitated discussion focusing on how these digital touchpoints could be redesigned around the student, maximizing their efficiency and benefits to drive student fulfillment and success.Location: Lincoln RoomTrack: Pentathlon
- 1:00 PM – 1:45 PM: Breakout Sessions
- Dungeons and Dragons in the Workplace: IT’s Not Just Fun and GamesStuart Turner, Engineering IT; Gina Duello, ATLASHow can a roleplaying game such as dungeons and dragons in the workplace become more than just a hobby? What can be gained by employees, managers and an organization as a whole when introducing a roleplaying game into the environment?Location: Alma Mater RoomTrack: Relay Racing
- # ./build_everything.shPatryk Szuta, Mathematics; Jim Witte, ATLASInfrastructure as Code (IaC) is an evolving philosophy of managing IT infrastructure in a structured and reproducible way. Join Math IT and ATLAS as we share our approach, successes, and failures in refactoring our environment through the lens of IaC. Specific examples will focus on Ansible.Location: Chancellor BallroomTrack: Weightlifting
- Kaltura Media Engine for Campus, An UpdateDrew MacGregor, Technology ServicesThe Kaltura Media Engine, on campus for 2 years now, has seen steadily increasing adoption and use. In Fall 2015 and Spring 2016, it delivered 433,000 plays with 66,000 hours of viewing. Come see how you can support your unit with Kaltura. Come and eat cookies and cake with us too! (*Attendees must bring their own cookies and cake.)Location: Quad RoomTrack: Pentathlon
- 2:00 PM – 2:45 PM: Breakout Sessions
- Boring Push Ups: Deploying Cloud Servers using AnsibleEdward Delaporte, Busey Bank; Joanna Delaporte, Parkland College / CU Ansible Meet UpAnsible is a free configuration based system for deploying and updating cloud servers. It dramatically streamlines server updates and makes those updates reversible and reliable. We will talk about the value a tool such as Ansible can bring, and walk through example files and commands needed to deploy an application.Location: Chancellor BallroomTrack: Weightlifting
- Gaining Empathy for End UsersAva Wolf, Center for Innovation in Teaching & Learning; Jamie Nelson, Center for Innovation in Teaching & LearningIn this session, we’ll explore the variety of people we encounter in our daily work, and use empathy mapping to build our understanding about what they are Thinking, Seeing, Feeling, Hearing, and Doing in a challenging context. This exercise gets us into the mindset of end users and helps us to consider their views in any solutions we propose.Location: Technology RoomTrack: The Art of Coaching
- How CITL Utilizes WorkFront for Work Prioritization and ReportingTre’ Roberts, CITL; JC Morgan, CITLOur presentation will elaborate on how CITL is utilizing the WorkFront project management application to enhance how we manage projects, to streamline our response times to internal and external stakeholders, and to provide improved reporting and planning through improved data collection.Location: KnowledgeTrack: Relay Racing
- SharePoint Shared Service RoundtablePhilip Nyman, Technology ServicesThe University of Illinois SharePoint Shared Service provides a collaborative platform to over 15,000 faculty and staff. This roundtable is an opportunity to discuss the current state of the service, and gather feedback on departmental needs and directions for future growth. The results of the fall UIUC campus survey will be presented and key needs identified.Location: HumanitiesTrack: Freestyle
- 2:45 PM – 3:15 PM: Vendors, Poster Sessions, Networking & Break
- 3:15 PM – 4:00 PM: Breakout Sessions
- Incident Response in an evolving R1 environmentWayland Morgan, Technology Services Privacy and SecurityEver gotten an Incident notice from Security? Ever wondered what to do next? Come learn about our process and expected outcomes, as well as some of the things that we are doing to help reduce the impact of the inevitable in a time of rapid change.Location: Alma Mater RoomTrack: Relay Racing
- IT Consulting Contracts & ServicesDale Morrison, Office of Procurement Diversity – OBFS; Sharla Roberts, Office of Procurement Diversity – OBFSThe Office of Procurement Diversity seeks to promote awareness about the 28 awarded IT consulting contracts now available on an as-needed basis, augmenting existing staff at the University of Illinois. The contracts, which include options for two, one-year renewals, will provide IT services in a variety of categories, from system planning and security services to website development and classroom applications.Location: Quad RoomTrack: Freestyle
- Public Clouds and YouChris Kuehn, Technology Services at IllinoisWhy would I want to use a public cloud? What advantages/disadvantages are there? Can I do more with less? These are a few of the questions that will be addressed in this session on ways to leverage public clouds to provide IT services, and some examples of how doing so could save you time and money.Location: Chancellor BallroomTrack: Weightlifting
- 4:00 PM: Closing – Chancellor Ballroom
- 4:30 PM: ITPF Connect Sponsored by Dell and Palo Alto Networks at Houlihan’s (located in iHotel)
Fall 2016 Poster Sessions
- Creating a Portable Software ToolkitSteve Fletcher, Technology Services; Darius Summerville, Technology ServicesEveryone loves multi-function tools, such as Swiss Army knives and Leatherman’s wide range of devices. Why not create a multi-function USB drive for IT professionals that contains common software they might need while in the field? Our poster session will show you how to do this and a few of the most useful utilities to use with the drive.Track: Pentathlon
- Keep Calm & Lift Heavy: Partnering with colleagues for disaster recovery servicesCraig Jackson, AT, Illinois State UniversityISU and University of Illinois staff will discuss how we partnered to provide a disaster recovery implementation. ISU had a clear need for a data center that met technical and audit requirements, and we were able to leverage professional relationships and technical resources to do the heavy lifting.Track: Weightlifting
- SCCM Current Branch: What’s new?Keith Sumlar, Illini UnionMatching the rapid release cycle of Windows 10, SCCM has been retooled to match pace with updates and new features. Find out what is new in SCCM CB compared to the SCCM 2012 you know and love. Also learn more about migration planning and ask the team questions.Track: Weightlifting
- Customer Service 101Chris Burdette, AITS Service DeskPoster focused on Customer Service at a table for open discussion and impute.Track: Gymnastics
- RIMS: We’re Here to HelpBrent West, Records and Information Management Services; Joanne Kaczmarek, Records and Information Management ServicesRIMS will provide an overview of services available to help IT Professionals and their units better manage records, documents, email, and other data. Current initiatives will be highlighted including a University-wide systems inventory, retention recommendations for cloud storage, electronic document routing and signature tools, and email retention features available for Outlook.Track: Relay Racing
- IT Consulting Contracts & ServicesDale Morrison, Office of Procurement Diversity – OBFS; Sharla Roberts, Office of Procurement Diversity – OBFSThe Office of Procurement Diversity seeks to promote awareness about the 28 awarded IT consulting contracts now available on an as-needed basis, augmenting existing staff at the University of Illinois. The contracts, which include options for two, one-year renewals, will provide IT services in a variety of categories, from system planning and security services to website development and classroom applications.Track: Freestyle
- Business Process Improvement Shared Service – Fall 2016Kelly Block, AITS; Amanda Bland, AITSThe poster will contain the following information: purpose of the Business Process Improvement (BPI) Shared Service; overview of the service offerings, including engagements, training and support; structure and composition of the team; examples of past and present projects. Handouts explaining the service offerings, outlining our upcoming training dates and providing examples of past and current projects will be available at the table.
- Passing the Baton: Providing Feedback on Data Management Plans to Campus ResearchersElise Dunham, Research Data ServiceThe Research Data Service provides fast, free, and confidential feedback on Data Management Plans (DMPs), and coordinates with many units on campus, including IT Pros, to do so. This presentation will provide a brief introduction to DMPs for IT Pros and walk through two example DMPs to showcase the network of expertise required to provide valuable DMP feedback.Track: Relay Racing
- Poster Session for Illinois Higher Education Tableau User GroupTara Sadler, AITSWant to have a Poster session in the open area along with the other vendors for the Illinois Higher Education Tableau User Group, which I chair.Track: Freestyle
- Women in Information TechnologyCandice Solomon-Strutz, AITSWomen in Information Technology (WIT) provides a forum for discussion of issues facing women in IT in general and on campus, networking and coaching, and coordination of outreach efforts to girls considering Information Technology as a career.Track: The Art of Coaching
Acknowledgements
Fall 2016 IT Pro Forum Planning Committee
- Candice Solomon-Strutz: Co-Chair
- Dena Strong: Co-Chair
- Todd Nelson
- Anthony Hillen
- Sol Roberts-Lieb
- Matt McNeilly
- Karl Zlotnicki
- Noni Ledford
- Joyce Humes
- Lindy Carlisle
- Lori Beeson
- Maranda Harden
- Amanda Bland
- Maged Messeh