Fall 2014 Schedule

• 8:00 – 9:30 a.m.: Registration and Breakfast – Oustide of Chancellor Room
• 9:45 – 10:00 a.m.: ITPF Welcome – (Change in Schedule, report to 10AM session location)
• 10:00 – 10:45 a.m.
  • Bomgar: Weird Name for Great Remote Support Tool
    John Cowsert, AITS
    Ever wish you could support a remote Mac user with your Windows machine and see exactly what they see? Want to connect your new Linux machine to an old Windows machine? Ever been on the run and needed to support someone remotely using just your smartphone or tablet? Come and experience Bomgar as AITS demonstrates this powerful remote services tool.
    
    Track: Engagement and Outreach
  • From Entrepreneurial to Enterprise: IT Grows Up
    Nate Baxley, ATLAS; Rami Dass, ATLAS
    Many IT services at the University start out as small installations serving a few users. As services grow, they give up some of the run-and-gun approach of an entrepreneurial environment to gain the stability and service level of an enterprise service. We will discuss challenges and breakthroughs encountered while changing infrastructure, development, support, and culture as a service grows up.
    
    Track: Leadership and Vision
  • Research Data Service
    Heidi Imker, Library; William Mischo, Library
    The Research Data Service (RDS) is a pilot service established in 2014 to provide the Illinois research community with the expertise, tools, and infrastructure necessary to manage and steward research data. Headquartered in the University Library, the Research Data Service is a partnership between the Office of .the Vice Chancellor for Research, the Provost, the Library, GSLIS, CITES, and NCSA.
    
    Track: Education and Research
  • Urbana Campus Mobile Computing Initiatives – Let’s Collaborate!
    Jim Caputo, AITS; Amy Hovious, CITES; Robert Baird, CITES
    Mobile computing is here to stay and growing by leaps and bounds. There are collaborative efforts underway to identify and bring together mobile expertise across campus to share information, identify application needs and help grow and push the envelope on technology. Come learn how students are getting involved and how you can too!
    Track: Leadership and Vision
• 11:00 – 11:45 a.m.
  • A Year of Cyberinfrastructure at Illinois
    Chuck Thompson, College of Engineering; Tracy Smith, CITES
    A Year of Cyberinfrastructure (“Year of CI”, http://cyberinfrastructure.illinois.edu/) has been funded by the OVCR and the OCIO to build awareness and understanding of what CI resources can do for faculty in all disciplines and to develop a plan for implementing additional campus CI resources. This session will provide details on planned activities and how IT Pros can engage with them.
    
    Track: Education and Research
  • AD Migration the Engineering IT Way
    Kathleen Booth, Engineering IT Shared Services
    The end of (UIUC) AD is coming…you’ll feel fine (in UofI). How to build an AD OU structure you want to live in for the next 10 years—and then move in.Tips, tricks, suggestions, and pitfalls from a department that has been heavily in UofI for 2 years.
    
    Track: Technical Expertise
  • Case Study: The Library and Data Center Shared Services
    Jason Strutz, Library
    In 2012, the Library began a project to consolidate its three server rooms into shared data center space. We will discuss the motivation for undertaking this project, the technical and strategic hurdles that had to be overcome, and the benefits realized so far.
    Track: Leadership and Vision
  • Completing the Puzzle: Bringing Mobile Devices into the Managed Picture
    Matthew Jones, CITES
    Worried about mobile devices in your department? Looking for a way to facilitate App purchases on personal devices? Join Matt Jones for a discussion of campus-wide Mobile Device Management (MDM) and the campus’s pilot solution. With MDM ITPros can manage devices and departments can purchase, install, and uninstall applications on personally owned devices. AirWatch representatives will be on hand.
    Track: Engagement and Outreach
  • Kaltura: It’s Here Now, No Really It Is
    Drew MacGregor, CITES; John Tubbs, College of Business
    “Not these guys again!? They’ve been selling a vision for a media engine for 3 years.” Yes, we have! But now we’re here to SHOW you what will roll out to campus in the next 12 months and how it will impact you. Come and see what your user base will be asking you about this year.
    Track: Education and Research]
  • Personal Touch from a Distance
    Matt McNeilly, FAA-IT; Sol Roberts-Lieb, FAA-IT
    As budgets decline, areas are consolidating small IT groups into larger units. The question often asked is ‘How do we keep the personal touch when IT isn’t just down the hall.” We will discuss FAA-IT’s approach for keeping in touch and provide time for you to create an adoption plan for one or more of these practices.
    Track: Engagement and Outreach
• 11:45 – 1:00 p.m.: Vendors, Poster Sessions, Networking & Lunch, Illinois Ballroom
• 1:00 – 1:45 p.m.
  • AITS Mobile Development Services: Let us help you be successful at mobile
    Jim Caputo, AITS; Sharon Zhu, AITS
    AITS Mobile Development Services develops mobile apps as well as smoke tests and deploys all university-related apps created by other departments. Come learn how we can assist with the design, construction, testing and deployment of your mobile apps and mobile-responsive websites. We’ll also share our development experiences with technologies such as Bluetooth beacons, the TestFlight testing tool, credit card payments and what we’ve learned from these efforts.
    Track: Leadership and Vision
  • Avoiding Project Management Pitfalls at the University of Illinois
    Noni Ledford, AITS; Kandance Turner-Jones, NCSA
    The key objective in project management is to complete your project successfully. That often means steering clear of the potholes in the road. This interactive presentation of common pitfalls helps you avoid some of the problems that plague unsuccessful projects at the University of Illinois. Come prepared to share pitfalls that you’ve experienced and if applicable, how you’ve overcame them.
    
    Track: Leadership and Vision
  • From Banner 8 to Banner XE
    Stephanie Dable, AITS; Brian Schoudel, AITS; Beth McCarter, AITS
    Have you heard of Banner XE? In this presentation, we will help you understand the difference between Banner 8 and Banner XE. We will also discuss some of the XE modules, and provide a demo of the Faculty Grade Entry module. Finally, we will discuss some of the technical aspects of XE, including architecture, APIs, extensibility, performance, and accessibility.
    
    Track: Technical Expertise
  • Search Party: Finding a Google Appliance Solution
    Leslie Sherman, OBFS; Melissa Rubik, OBFS; Srividya Ranganathan, OBFS; Shawn Lee, AITS
    This session will provide a case study of the Illinois Public Higher Education Procurement Bulletin search solution. During this case study, we will introduce and describe the Google Search Appliance and the capabilities we leveraged.
    
    Track: Technical Expertise
  • Wireless Data Expansion
    Craig Flowers, VetMed; Tracy Smith, CITES; Troy Gagne, CITES; Chuck Hayes, CITES
    Through funding provided by the campus and the colleges, CITES is in the process of upgrading wireless service throughout campus. Come learn about the status of the project as well as the process for evaluating and upgrading a building.
    Track: Education and Research
• 2:00 – 2:45 p.m.
  • Credit Cards: About to become a relic of the past
    Marc Henkel, Treasury Operation; William Seeman, AITS
    With the release of new products like Apple Pay and the upcoming shift to EMV (aka chip and PIN), the way we use credit cards and mobile devices to pay will radically change in the near future. Come learn about how new technologies will not only make payments easier, but also more secure.
    Track: Technical Expertise
  • Dissecting Learning Spaces
    Candice Solomon-Strutz, CITES; Heidi Gharst, CITES
    Over the years there have been multiple remodels to learning spaces on our campus. Come listen and share as our panel presents case studies and survey data collected during several learning spaces remodels. The stories the panel has to share will present best practices and lessons learned in the process.
    
    Track: Education and Research
  • Elevator Speeches: Delivering your message when it counts
    Mike Bohlmann, College of Media; Chris Tidrick, University of Illinois Extension
    Being a large campus in a college town, we often find ourselves meeting students, faculty, department heads, and other leaders in random places inside and outside of work. These opportunities are a chance to build relationships, gather input, and pitch the latest IT service. Participants will learn and practice delivering a convincing message in a short amount of time.
    Track: Leadership and Vision
  • I am Virus Free and I Have a Skinny Footprint!
    Kara McElwrath, UIS; Jeff Sudduth, UIS
    Antivirus Day, Digital Footprint Challenge, Scavenger Hunts, Springfest Events, Alumni Lunch and Learn, Tech Day, Faculty Development Workshops. Join us as we discuss the events and activities we host at UIS to spread the word about our services and resources – and how they help us ensure our campus community has the information and skills they need.
    
    Track: Engagement and Outreach
  • Making Campus Mailing Lists Work for YOUR Users
    Eric Frahm, CITES; William Lassiter, CITES; Terry McLaren, CITES
    Engaging campus IT Professionals on how CITES Campus Mailing Lists can meet their needs, and how to support list owners on campus.
    
    Track: Engagement and Outreach
  • Open-Source, Web-Based Project: Universal System Manager for monitoring, control, and reporting
    Andrew Wadsworth, CITES; Tracy Whittaker, CITES; Rick McNeely, CITES; Yuriy Kuzma, CITES
    USM is a web-based system that was designed in-house to manage Audio-Visual (AV) equipment installed in classrooms and conference facilities across the University campus. This open-source software solution gives CITES staff the ability to consolidate equipment from multiple vendors using a single customizable web-based application.
    
    Track: Technical Expertise
• 2:45 p.m. – 3:15 p.m.: Vendors, Poster Sessions, Networking & Break
• 3:15 – 4:0 p.m.
  • CITES PaperCut for Departments
    Stephen Butler, CITES
    How CITES is running PaperCut to meet the needs of multiple departments on campus. Focuses will be on billing and departmental use cases.
    
    Track: Technical Expertise
  • Getting Your People Started with Video
    Rick Langlois, CITES
    We will provide you with the step-by-step process to help your clients get started producing and publishing their own UIUC-quality teaching and research videos.
    Track: Engagement and Outreach
  • IT Risk Management: Blank checks, escalation, and other scary stuff explained
    Chuck Geigner, Office of Privacy and Information Assurance
    I will explain in this presentation what the new risk management practices and procedures look like, what still needs to be done, what all our fancy new terminology means, why this is important to the University’s goals, how it is different than what we’ve done in the past, and how this lets us all sleep better at night.
    Track: Leadership and Vision
  • Scanning, Two-Factor, and Exposure – Security Tools
    Steve Gatses, Office of Privacy and Information Assurance; Larry Dunham, Office of Privacy and Information Assurance
    An introduction to new security tools offered by The Office of Privacy and Information Assurance, with a particular focus on vulnerability assessment, identifying your network’s exposure to the internet, and two-factor authentication.
    Track: Engagement and Outreach
  • SharePoint: More than document storage
    Sal Belahi, Engineering IT Shared Services
    Many IT Pros have heard of or may even be familiar with Microsoft SharePoint. Not many, however, know how to manipulate SharePoint beyond simple document storage for collaboration. In this workshop we’ll be covering some basic SharePoint tools and then delve deeper into more advanced topics such as resource allocation, advanced calendar functionality, workflows and more.
    Track: Technical Expertise
  • University KnowledgeBase: Solving your support puzzle
    Susan Flanagin, AITS; John Cowsert, AITS
    Need answers? Don’t know how to share it with your customers? Come see how the new University KnowledgeBase can add another piece to your support puzzle.
    
    Track: Engagement and Outreach
• 4:15 – 4:30 p.m.: Closing & Prize Giveaways (must be present to win)
• 4:30 p.m.: Networking at Houlihan’s (located in iHotel)