Fall 2013 Conference

    Tuesday, November 5, 2013
    See you on at the iHotel

    The theme of the forum, “IT: The Final Frontier – To Boldly Go Where No One Has Gone Before”.

    Link to promotional video

    Fall 2013 Schedule

    • 8:00 – 9:00 a.m.: Registration, North Entrance of Conference Center
    • 9:00 – 9:45 a.m.
      • Emotional Leadership: The Science of Having a Successful Starship Crew
        Sol Roberts-Lieb, College of Fine and Applied Arts
        We seek out new staff and new skills each with their own cultures and ideas. Is your team mantra: Existence, as you know it, is over. We will add your biological and technological distinctiveness to our own. Resistance is futile? Come to an interactive workshop to learn how to use leadership traits to build successful teams.
        Location: Chancellor Ballroom
        Track: Make it So! From Vision to Implementation
      • IT Pro Orientation – Fall 2013
        Candice Solomon-Strutz, CITES; Danny Tang, Engineering IT Shared Services
        This session is designed for IT Professionals who are new to campus or those interested in an overview of IT on the Urbana campus. We’ll cover IT structures, processes, training, and available resources. This orientation is a great way to begin to network with your campus colleagues.
        Location: Lincoln Room
        Track: Open Hailing Frequencies
      • Make the Future Better than the Past–keeping your OU and permissions neat
        Kathleen Booth, Engineering IT Shared Services; Mark Hart, Engineering IT Shared Services
        Engineering IT has designed a twice a year audit for their OU, file server, etc, to find permission inaccuracies and AD object cruft, with as much automation as possible. We’ll talk about why you should care, how (and what) we decided what to audit, some of our tools, the iterative process, and our future plans.
        Location: Alma Mater Room
        Track: The Needs of the Many and of the One
      • Reconciling Innovation with Stability
        Liam Miller CITL/ATLAS
        If ‘innovation’ is providing custom solutions to instructional challenges, we’ve got a problem. Customization means tinkering, and tinkering with complex systems tends them towards instability and in directions that complicate upgrades. With a recent case-study as a model, come along for a tour of cutting edge technologies (notably the LTI standard) employed to enable customization without compromising stability.
        Location: Technology Room
        Track: Beam Us Up Scotty
      • Teaching IT Security to Media Professionals
        Taylor Judd, College of Media; Mike Bohlmann, College of Media; Wayland Morgan, CITES
        In the age of Snowden there has been a renewed interest in IT security amongst faculty and students. This presentation will briefly cover tools: PGP, TOR, and Truecrypt. It will also cover lessons learned from presenting this material and look for feedback from IT pros supporting this renewed interest.
        Location: Quad Room
        Track: Dammit Jim
    • 10:00 – 10:45 a.m.
      • 5S – A Place for Everything and Everything in Its Place
        Rebecca McNaught, Office of the CIO, University Administration; Amanda Bland, Office of the CIO, University Administration; Noni Ledford, Office of the CIO, University Administration
        This interactive presentation will demonstrate how to increase efficiency by applying the basic Lean principle of 5S. Focusing primarily on organizing and standardizing, attendees will be taken through a simulation designed to expose the difficulties induced by disorganization, learn methods to reduce waste, and understand how to apply 5S to both their workplace and home.
        Location: Lincoln Room
        Track: Dammit Jim
      • Cases for Project Management that fits for Everyone
        Lynn Min, CITES; Ryan Tucker, CITES
        Let’s break the Warp 10 and do the impossible, one step at a time. We will share a few simple things that you can do to manage your projects hassle-free. We will keep it short and sweet. This presentation is for System Administrators, Network Engineers, Software Programmers, and managers who like to get things done.
        Location: Alma Mater Room
        Track: Make it So! From Vision to Implementation
      • Introducing a Groundbreaking Training for IT Managers
        Gale Stafford, CITES; Aaron Walz, AITS; Jim Hurst, Engineering; Alex Breen, CITES
        This session will describe a new training opportunity created by and for IT managers. MGRdev covers core management skills such as performance management, coaching, and team development. Find out more about MGRdev, including feedback from our pilot participants, as well as how IT managers can apply for the next session.
        Location: Chancellor Ballroom
        Track: Open Hailing Frequencies
      • Lessons Learned from Beaming Mobile Apps to the World
        Jim Caputo, AITS; Katherine Gorrell, AITS; Shirisha Balusani, AITS
        AITS has implemented a student ‘grades and schedule’ mobile web app and a native app ( ‘UI Dining’, available in the Apple Store and Google Play), with more apps scheduled for teleportation soon. This presentation summarizes some of the lessons learned during the analysis, design, construction, testing and deployment phases, including some black holes to avoid and worm holes that can help accelerate the development process.
        Location: Technology Room
        Track: Beam Us Up Scotty
      • What Comes After Video Accessibility?
        Liam Moran, CITL/ATLAS
        Let’s imagine the world of the near future where video accessibility is taken for granted and where the metadata required to accommodate users with sensory impairments is exploited to benefit non-target populations; then work backwards to where we are today, building that future.
        Location: Humanities
        Track: The Needs of the Many and of the One
    • 11:00 – 11:45 a.m.
      • All Frequencies Jammed: Lightening the Email Load
        James Quisenberry, University Housing; Matt Jones, Illinois Public Media
        We all receive more email than we can effectively read and the reality is that much of the email we write goes unread. This presentation includes some ideas on how to communicate more effectively with email by recognizing our own behaviors when reading email and translating that understanding into better practices when we write email.
        Location: Alma Mater Room
        Track: Open Hailing Frequencies
      • Dude, where’s my laptop?
        Wayland Morgan, CITES Security
        What is Full Disk Encryption (FDE) & how does it work? More importantly, why should I even care? There has been a lot of talk on campus about policy surrounding disk encryption, but not a lot else beyond that. Come join us for a discussion of core concepts, workable solutions, deployment tips and gotchas.
        Location: Technology Room
        Track: Dammit Jim
      • Geographical and Temporal Visualization of Web Intelligence (Webi) Tabular Big Data
        Arash Jalali, UIC School of Public Health; Christopher Bell, UIC School of Public Health; Mandy Bodine, AITS/DS
        The geographic visualization of data warehouse tabular data fosters knowledge discovery and insight into big data for improved collaborative decision making. In this presentation we learn how to create dynamic and interactive maps from Web Intelligence (Webi) tabular student population data within Microsoft Excel.
        Location: Quad Room
        Track: Open Hailing Frequencies
      • Overnight Sensation: Enterprise Media Solution Ten Years in the Making
        Drew MacGregor, CITES Academic Technology Services Digital Media Group; John Tubbs, CITES Academic Technology Services Digital Media Group
        CIO Hixson issued the ‘Make It So’ command to the Center for Multimedia Excellence almost two years ago. The result was a white paper based on ten years of discussion by media professionals. That vision has led to a campus media service and an RFP for a digital media solution that provides for all users and missions of the campus.
        Location: Humanities
        Track: Make it So! From Vision to Implementation
      • Teaching IT – Fall 2013
        Dave Mussulman, Engineering IT
        IT Pros don’t typically think of themselves as educators, even if that encompasses a lot of what we do. How can we reframe our approach to IT as teaching/learning to improve user satisfaction, and save our time and effort too. Join our discussio
        Location: Chancellor Ballroom
        Track: Open Hailing Frequencies
      • Trek Tech Apps: Using iPads to ‘Engage’ Your Audience
        Ava Wolf, CITL; Jamie Nelson, CITES Academic Technology Services
        This workshop will showcase five iPad apps for creating different types of presentations including: presenting images and information, sharing micro-video content, mind-mapping information, and managing real-time collaborations. Participants will work in small groups to create and present their own themed projects. Bring an iPad2 or higher. Very limited number of extra iPads available. Download the free apps before class: http://go.illinois.edu/trektechapps.
        Location: Lincoln Room
        Track: Beam Us Up Scotty
    • 11:45 – 1:00 p.m.: Vendors, Poster Sessions, Networking & Lunch, Illinois Ballroom
    • 1:00 – 1:45 p.m.
      • Data Center Shared Services
        Jackie Kern, Facilities and Services
        DCSS would like to discuss the services offered, opportunities for campus, and many other elements. We will touch on topics like the new website, streamlining entry into DCSS space, incentive programs, and additional collaborative opportunities. As part of our new incentive program we will be discussing training opportunities offered to current and future clients of the DCSS space.
        Location: Technology Room
        Track: Dammit Jim
      • Engineering IT’s Managed Linux: Revisited
        Dave Mussulman, Engineering IT Shared Services; Joel Franzen, Engineering IT Shared Services; Gianni Pezzarossi, Engineering IT Shared Services; Paul Taraszka, Engineering IT Shared Services
        Engineering IT’s managed Linux environment for its labs, servers, desktops, clusters, etc. enters its third year. From deployment, to software and configuration management, to AD integration, to monitoring, learn what worked (and still doesn’t work) about a project we call ‘the Linux’.
        Location: Humanities
        Track: Dammit Jim
      • Hailing the Importance of the Client Connection with Free Web-based Tools
        Kara McElwrath, Informaton Technology Services; Jeff Sudduth, Information Technology Services
        As IT professionals, we have the unique opportunity to develop a relationship with our clients while working with them. Attend this session to learn what goes into communicating with clients and establishing a relationship that will increase their confidence while working with technology. We’ll utilize free web-based tools to empower them to work with technology more frequently – and effectively.
        Location: Quad Room
        Track: Open Hailing Frequencies
      • Illinois Future Tech Report: What’s on the Teaching, Learning, and Research Horizon?
        Robert Baird, CITES ATS; Jamie Nelson, CITES ATS; Amy Hovious, CITES ATS; Andrew Wadsworth, CITES; Rich Furr, CITES ATS
        Inspired by the New Media Consortia Horizon Report, this session will launch the brainstorming, sharing, and gathering of information for a spring 2014 release of the first ever Illinois Future Tech Report. If you have an interest in learning about and sharing what’s new and what’s coming in the way of technologies for teaching, learning, and research, please join us.
        Location: Chancellor Ballroom
        Track: Beam Us Up Scotty
      • One College’s Experiment in Process Improvement
        Nic Dillon, College of Veterinary Medicine Administration; Amy Glenn, Business Process Improvement (BPI) Shared Service – UA
        While Process Improvement (PI) has been commonplace in industry for decades, it remains strangely progressive in academic settings. In 2012, Vet Med became the first college at Illinois to launch a college-wide initiative. Come hear about their experience to date.
        Location: Alma Mater Room
        Track: Make it So! From Vision to Implementation
    • 2:00 – 2:45 p.m.
      • Everyone Communicates, Few Connect: What the Most Effective People Do Differently
        Stephan Seyfert, AITS
        Engaging in intergalactic communication requires more than message clarity and a common frequency. Communication isn’t enough. To be successful, you need to communicate in a way that connects with others. Connecting improves your sense of community, increases your ability to create teamwork, and ignites your influence. Learn the art of connection to communicate your ideas, establish buy-in, and attract partners.
        Location: Alma Mater Room
        Track: Open Hailing Frequencies
      • Illinois Compass 2g: Teaching, Learning and Collaboration for the Next Generation
        Konstantinos Yfantis, CITES; Julie Wilson, CITES; Gaby Venatta, CITES
        Powered by Blackboard Learn, Compass 2g can help faculty, students and staff teach, learn and collaborate efficiently and effectively. This presentation provides an overview of the service’s components, recent enhancements and future plans. Presenters will also seek feedback from IT Professionals on their needs as well as those of the faculty, student and fellow staff members that they help support.
        Location: Quad Room
        Track: Beam Us Up Scotty
      • Integrating with vendors: a case study
        Patryk Szuta, Mathematics
        We will present a self-sustaining model for integrating student vendor solutions (e.g., online tools from textbook publishers) with Illinois tools for authentication, authorization, and sales.
        Location: Humanities
        Track: Make it So! From Vision to Implementation
      • Mentoring: Changing Red Shirts to Blue
        Brad Mahaffey, Engineering IT Shared Services; Kathleen Booth, Engineering IT Shared Services; Dave Mussulman, Engineering IT Shared Services
        Engineering IT’s User Services division has implemented a mentoring program that paired senior IT professionals with junior IT professionals in an effort to pass along the soft skills and ‘tricks of the trade’ that only experience can provide. Find out how it’s going, and see if this could help your crew cut down on away mission casualties!
        Location: Technology Room
        Track: Open Hailing Frequencies
      • State of the Hack
        Joe Barnes, CITES Security; Cindy Yewdall Thackeray, CITES Security; Wayland Morgan, CITES Security; Chuck Geigner, CITES Security
        Hackers, rogue machines, and spam? Yeah, we’ve got all that and more. If you’ve ever wondered what kind of attacks happen on the campus network, wonder no more. We’ll highlight some notable incidents of the past year, including the ECE Hacker and phishing activities. Learn not only what we see, but how to avoid becoming part of an incident.
        Location: Chancellor Ballroom
        Track: Dammit Jim
      • The UI Community Source Project
        Jim Caputo, AITS; Jeff Heckel, AITS; Suzanne Zelle, AITS
        Even Mr. Spock knows little can be accomplished operating in a vacuum. Shared services, multi-disciplinary projects and collaboration can help make any project initiative a success. Come learn how the UI community source tool is used to store information about enterprise web services, business objects and project plans, and how you can share ideas to expand and improve the product.
        Location: Lincoln Room
        Track: Dammit Jim
    • 2:45 p.m. – 3:15 p.m.: Vendors, Poster Sessions, Networking & Break
    • 3:15 – 4:0 p.m.
      • Engage! High quality video in teaching and learning
        Michael Miller, NCSA; Paul Ponder, NCSA
        NCSA Events staff present ideas for creating high quality video for teaching and learning. We focus on elements of presentation which distract from the content and ways to improve the overall quality of synchronous and asynchronous online video.
        Location: Technology Room
        Track: Open Hailing Frequencies
      • Hello, Computer: Creating a campus knowledge base service
        Brian Mertz, CITES
        Need the formula for transparent aluminum? How about just instructions for setting up email or Lync? Come learn about the new campus-wide, higher-ed-developed, easy-to-use, collaborative, public-facing knowledge base that will soon be the home for AITS and CITES knowledge — and it could house your department’s knowledge too!
        Location: Chancellor Ballroom
        Track: Open Hailing Frequencies
      • Leveling up: How to build rational roles and titles in our universe
        Jim Hurst, Engineering IT Shared Services; Sarah Musselman, Engineering HR Shared Services
        This session will outline the process by which Engineering IT, in partnership with HR, has constructed a detailed, rational set of job roles, ranks and titles for IT disciplines. Based on structure pioneered by CITES, we were able to rationalize titles and salary, and to promote staff in place once they have met advancement criteria. And you can too!
        Location: Humanities
        Track: Make it So! From Vision to Implementation
      • Providing better user support through collaboration
        Drew MacGregor, CITES ATS; Eric Kurt, Library
        In the last few years the campus has reframed how we collaborate and work together. An example of this new model of collaboration is the partnership at the Media Commons between CITES and the Library. By putting the user first we are providing high level expertise and technology to faculty and students in new ways.
        Location: Quad Room
        Track: Dammit Jim
      • SharePoint Holodeck
        Daniel Breen, College of Business; Lynn Min, CITES
        SharePoint Users Stories: SharePoint is a technology that combines Microsoft Office, web, and enterprise search. The practical applications range from managing your documents to automating a business function. It allows you to set the parameters and programs (real or fictional) that you desire. We, the SharePoint community, would like to share how we use it daily.
        Location: Alma Mater Room
        Track: Dammit Jim
      • Team Spock & Uhura: Working Together Effectively
        Candice Solomon-Strutz, CITES; W. Jason Strutz, Library
        Spock and Uhura’s relationship on the starship is often debated but when we whittle it down they work well as a team. This session is designed for IT Professionals that serve and work on multiple teams and committees across campus interested in learning and sharing best practices for working in a team environment. 🙂
        Location: Lincoln Room
        Track: Open Hailing Frequencies
    • 4:15 – 4:30 p.m.: Closing & Prize Giveaways (must be present to win)
    • 4:30 p.m.: Networking at Houlihan’s (located in iHotel)

    Fall 2013 Poster Sessions

    • Accessibility, it’s not the Kobayashi Maru
      Kathi Gorrell, AITS; Christy Blew, DRES
      Accessibility, it’s not the Kobayashi Maru. The idea that some people think that accessibility (conforming, doing, etc.) is a no-win situation, but in reality it is a win-win for everyone. Stop by and learn about the regulations, tools, and who all benefits from accessibility!
      Track: The Needs of the Many and of the One
    • Best Practices for Email
      Joanne Kaczmarek, Records and Information Management Services; Richard Gegg, Records and Information Management Services; Brent West, Records and Information Management Services
      Practical Tips for Email management and Skinny-foot challenge will be highlighted as ways to address the new updated State Administrative Rules and the Official Communications from University Leadership regarding email retention.
      Track: Make it So! From Vision to Implementation
    • Digital Signage @ UOFI – Fall 2013
      Andrew Wadsworth, CITES Classroom Conferencing & Media Engineering
      This poster session will showcase the use of digital signage across campus, investigate the latest software features, and explore emerging technologies that can be integrated into unique signage solutions.
      Track: Beam Us Up Scotty
    • Endpoint Management Solutions (SCCM & IEM)
      Joe Barnes, CITES Security; Brad Mahaffey, Engineering IT Shared Services; Gordon Yang, Department of Crop Sciences;
      Looking for some extra time in the day to enjoy a cup of java, instead of spending that time patching Java? Has managing your endpoints become a never ending process or are you an endpoint management superstar? Whatever group you belong to come see what solutions campus has to offer and leave some feedback to help improve the service offering.
      Track: The Needs of the Many and of the One
    • Mobile Computing Group – Moving Forward
      Amy Hovious, CITES Academic Technology Services
      What is mobile computing on campus? The Mobile Computing Group was formed a few years ago to answer that question. The group has not been active recently, but we are ready to get things fired up again. Come chat with us about the group and how we can start a campus conversation. Now is the time for mobile on campus.
      Track: Beam Us Up Scotty
    • Networking and research networking
      Mary Stevens, CITES
      An overview of research networking and how it fits in with the rest of the university networking.
      Track: The Needs of the Many and of the One
    • Webi: the future
      Jennifer Selk, AITS; Trish Curry, AITS/DS; Colleen Miller, AITS/DS; Alison Campbell, AITS/DS
      This session will introduce participants to the Business Objects XI4.1 multi-phased upgrade project. The current phase of the project transitions users from using Desktop Intelligence (Deski) to Web Intelligence (Webi) as the primary reporting tool at the University of Illinois. Session topics include: the project timeline, the impact of the upgrade on BO users, and an overview of training offerings.
      Track: Make it So! From Vision to Implementation
    • Wireless and general network updates
      Mary Stevens, CITES; Chuck Hayes, CITES
      General update information about networking.
      Track: Beam Us Up Scotty

    Acknowledgements

    Planning & Programming Committee

    • Alice Jones
    • Amanda Bland
    • Candice Solomon-Strutz – Chair
    • Dena Strong
    • Ed Glaser
    • Kavin Chan
    • Kim Nguyen-Jahiel
    • Lori Beeson
    • Maranda Harden
    • Matthew McNeilly
    • Mike Bohlmann
    • Nickolas Vance
    • Tony Hillen

    Website Graphics

    • Laura Hayden

    Web Hosting

    • Jackie Kern
    • Sandra Thompson